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A corpus-based approach to generalising a chatbot system
Abu Shawar, Bayan; Atwell, Eric. - : Sociedad Española para el Procesamiento del Lenguaje Natural, 2003
Abstract: International research in NLP is dominated by work on English. NLP techniques and systems can be ported to other natural languages, but this is generally a labour-intensive task, requiring scarce computational and linguistic expertise; hence minority languages are poorly represented in NLP technology. We present an automated approach to porting an NLP technology, the AIML-based chatbot, to new languages, by using a corpus in the target language to retrain the chatbot. We have successfully automated production of chatbots talking French, and Afrikaans; and are developing further demonstrators in Spanish and Arabic.
Keyword: Afrikaans language; Arabic language; Chatbot; Corpus; Dialogue; English language; French language; Machine learning
URL: http://hdl.handle.net/10045/1566
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