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Hits 1 – 3 of 3
1
What is needed in culturally competent healthcare systems? A qualitative exploration of culturally diverse patients and professional interpreters in an Australian healthcare setting ...
White, Jennifer
;
Plompen, Trish
;
Tao, Leanne
. - : figshare, 2019
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2
What is needed in culturally competent healthcare systems? A qualitative exploration of culturally diverse patients and professional interpreters in an Australian healthcare setting ...
White, Jennifer
;
Plompen, Trish
;
Tao, Leanne
;
Micallef, Emily
;
Haines, Terrence
. - : figshare, 2019
Abstract:
Abstract Background Culturally competent health care service delivery can improve health outcomes, increasing the efficiency of clinical staff, and greater patient satisfaction. We aimed to explore the experience of patients with limited English proficiency and professional interpreters in an acute hospital setting. Methods In-depth interviews explored the experiences of four culturally and linguistically diverse communities with regards to their recent hospitalisation and access to interpreters. We also conducted focus group with professional interpreters working. Data were analysed using an inductive thematic approach with constant comparison. Results Individual interviews were conducted with 12 patients from Greek, Chinese, Dari and Vietnamese backgrounds. Focus groups were conducted with 11 professional interpreters. Key themes emerged highlighting challenges to the delivery of health care due distress and lack of advocacy in patients. Interpreters struggled due to a reliance on family to act as ...
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69999 Biological Sciences not elsewhere classified
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FOS Biological sciences
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FOS Sociology
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URL:
https://dx.doi.org/10.6084/m9.figshare.c.4616546.v1
https://springernature.figshare.com/collections/What_is_needed_in_culturally_competent_healthcare_systems_A_qualitative_exploration_of_culturally_diverse_patients_and_professional_interpreters_in_an_Australian_healthcare_setting/4616546/1
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What is needed in culturally competent healthcare systems? A qualitative exploration of culturally diverse patients and professional interpreters in an Australian healthcare setting
White, Jennifer
;
Plompen, Trish
;
Tao, Leanne
. - : BioMed Central, 2019
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