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Hits 1 – 8 of 8
1
Does a Customer by Any Other Name Tip the Same?: The Effect of Forms of Address and Customers’ Age on Gratuities Given to Food Servers in the United States
Seiter, John S.
;
Weger, Harry, Jr.
In: Languages, Philosophy, and Communication Studies Faculty Publications (2013)
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2
Persuasion by Way of Example: Does Including Gratuity Guidelines on Customers’ Checks Affect Tipping Behavior in Restaurants?
Seiter, John S.
;
Brownlee, Garett M.
;
Sanders, Matthew
In: Languages, Philosophy, and Communication Studies Faculty Publications (2011)
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3
The Effect of Generalized Compliments, Sex of Server, and Size of Dining Party on Tipping Behavior in Restaurants
Seiter, John S.
;
Weger, Harry, Jr.
In: Languages, Philosophy, and Communication Studies Faculty Publications (2010)
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4
Ingratiation and Gratuity: The Effect of Complimenting Customers on Tipping Behavior in Restaurants
Seiter, John S.
In: Languages, Philosophy, and Communication Studies Faculty Publications (2007)
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5
The Effect of Compliments on Tipping Behavior in Hair Styling Salons
Seiter, John S.
;
Dutson, Eric
In: Languages, Philosophy, and Communication Studies Faculty Publications (2007)
Abstract:
This study examined the role of compliments on tipping behavior in hairstyling salons. Two female hair stylists cut and styled 115 customers' hair and either complimented or did not compliment the customers while interacting. Results indicated that hair stylists received significantly higher tips when complimenting their customers than when not complimenting them. These results and their implications are discussed.
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Arts and Humanities
;
compliments
;
hair styling salons
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tipping behavior
URL:
https://digitalcommons.usu.edu/lpsc_facpub/62
https://digitalcommons.usu.edu/context/lpsc_facpub/article/1061/type/native/viewcontent
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6
Consumer Persuasion: The Use of Evidence When Negotiating the Price of a New Automobile
Seiter, John S.
;
Seiter, Debora L.
In: Languages, Philosophy, and Communication Studies Faculty Publications (2005)
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7
The Effect of Patriotic Messages on Restaurant Tipping
Seiter, John S.
;
Gass, R. H.
In: Languages, Philosophy, and Communication Studies Faculty Publications (2005)
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8
Honest or Deceitful?: A Study of Persons' Mental Models for Judging Veracity
Seiter, John S.
In: Languages, Philosophy, and Communication Studies Faculty Publications (1997)
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