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1
Emotion and its management: the lens of language and social psychology
Gallois, Cindy; Vanman, Eric J.; Kalokerinos, Elise K.. - : Sage Publications, 2020
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2
Assessing communication behaviours of hospital pharmacists: how well do the perspectives of pharmacists, patients, and an independent observer align?
Abstract: Pharmacists need effective communication skills to provide high-quality patient care. To date, little has been published about hospital pharmacists’ communication behaviours, most is atheoretical, and has not studied patients and pharmacists as a dyad. We investigated how well pharmacists’ and patients’ perspectives of their shared conversation aligned, and how closely these perspectives matched that of an outsider (observer). We invoked communication accommodation theory using audio-recorded, semi-structured interviews, held separately with hospital patients (n = 48) and pharmacists (n = 12). Quantitative analyses indicated where patients, pharmacists, and observer perspectives aligned and occasions where they did not. With some exceptions, most pharmacists and patients held similar opinions about pharmacist communication behaviours. Observer–pharmacist discrepancies highlighted areas for further communication development using communication accommodation theory as a training tool.
Keyword: 1203 Language and Linguistics; 3207 Social Psychology; 3304 Education; 3310 Linguistics and Language; 3312 Sociology and Political Science; 3314 Anthropology; Anthropology; Education; Language and Linguistics; Linguistics and Language; Social Psychology; Sociology and Political Science
URL: https://espace.library.uq.edu.au/view/UQ:59f57d8
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3
Playback: An investigation of the discursive implications and the pragmatic functions of repetition in traditional Chinese medical consultations
Jin, Ying; Watson, Bernadette Maria. - : Sage Publications, 2020
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4
Interactional adjustment: three approaches in language and social psychology
Gasiorek, Jessica; Weatherall, Ann; Watson, Bernadette. - : Sage Publications, 2020
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5
Translating science: using the science of language to explicate the language of science
Krieger, Janice L.; Gallois, Cindy. - : Sage Publications, 2017
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6
The Language of Science and Social Licence to Operate
Gallois, Cindy; Ashworth, Peta; Leach, Joan. - : Sage Publications, 2017
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7
Interpretation of care guidelines for obese women in labor: intergroup language and social identity
Eley, Victoria; Callaway, Leonie; van Zundert, Andre. - : Sage Publications, 2016
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8
Understanding the health communication process: advancing the research agenda to improve health care interactions and patient care
Baker, Susan C.; Watson, Bernadette M.. - : Sage Publications, 2015
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9
Impact of Identity on Support for New Roles in Health Care: A Language Inquiry of Doctors’ Commentary
Setchell, Jenny; Leach, Lori E.; Watson, Bernadette M.. - : Sage Publications, 2015
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10
An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach
Watson, Bernadette M.; Manias, Elizabeth; Geddes, Fiona. - : SAGE Publications, 2015
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11
How Patients Perceive Their Doctors’ Communication: Implications for Patient Willingness to Communicate
Baker, Susan C.; Watson, Bernadette M.. - : Sage Publications, 2015
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12
Futile Treatment in Hospital: Doctors’ Intergroup Language
Gallois, Cindy; Wilmott, Lindy; White, Ben. - : Sage Publications, 2015
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13
Tamar Murachver: August 30, 1958, to January 22, 2013
Watson, Bernadette. - : Sage Publications, 2014
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14
Developments in health communication in the 21st Century
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15
Epilogue: trends and forecasts in language and social psychology scholarship
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16
Language, gender salience, and social influence
Reid, Scott A.; Keerie, Natasha; Palomares, Nicholas A.. - : SAGE Publications, 2003
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17
The mediating role of narrative in intergroup processes talking about AIDS
Pittam, Jeffery; Gallois, Cynthia. - : SAGE Publications Inc., 1996
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18
Prologue
Gallois C.. - : SAGE Publications, 1993
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19
Perceptions of overaccommodation used by nurses in communication with the elderly
Edwards, Helen; Noller, Patricia. - : Sage Publications, 1993
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20
Gender and emotional communication in marriage: Different cultures or differential social power?
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