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Getting Down to Business ; Getting Down to Business: Intercultural Communication and the Utilitarian Discourse System in an Urban Tourist Destination in France
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In: Language and intercultural communication in tourism : critical perspectives ; https://hal.archives-ouvertes.fr/hal-03543370 ; Bal Krishna Sharma; Shuang Gao. Language and intercultural communication in tourism : critical perspectives, Routledge, pp.159-178, 2022, Routledge studies in Language and Intercultural Communication, 978-1-032-11994-6 ; https://www.taylorfrancis.com/chapters/edit/10.4324/9781003088028-11/getting-business-adam-wilson?context=ubx&refId=2560961c-c997-4050-9a81-68d0e77c361b (2022)
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Marseille, de l'immigration à la globalisation ... : Vers une norme exolingue ? ...
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The Local Language of Tourism in International TouristInformation Encounters: Adapting the What and the How
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In: Strategies of adaptation in tourist communication. Linguistic insights. ; https://hal.archives-ouvertes.fr/hal-01472354 ; Strategies of adaptation in tourist communication. Linguistic insights., Brill, 2018 (2018)
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The positioning of English as a key skill in the labour market of Marseille's Tourist Office
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In: ISSN: 2241-4304 ; EISSN: 2241-7214 ; International Journal of Language, Translation and Intercultural Communication ; https://hal-amu.archives-ouvertes.fr/hal-01766646 ; International Journal of Language, Translation and Intercultural Communication, EKT Publishing, 2018, 7, pp.21 - 32. ⟨10.12681/ijltic.16164⟩ (2018)
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Abstract:
International audience ; Marseille is reinventing itself as an urban tourist destination. The aim of this paper is to explore the effects that the resulting intensification of international tourism may have on the city, its population and its labour market. Drawing on previous research, language is shown to be a powerful lens through which to explore such phenomena. Therefore, an ethnographic research project was undertaken in Marseille's Tourist Office, focussing on language use in encounters between international tourists and tourist advisers. The analyses of these data presented here show that English facilitates communication between these parties and thus becomes an indispensable resource for those working at the Tourist Office. It is thus shown how the English language is a key skill in the Tourist Office's labour market and acts as a discriminatory factor in the recruitment of tourism professionals. In conclusion, some of the potential wider social repercussions are discussed.
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Keyword:
[SHS.ANTHRO-SE]Humanities and Social Sciences/Social Anthropology and ethnology; [SHS.LANGUE]Humanities and Social Sciences/Linguistics; English; labour market; language; Marseille; Tourism
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URL: https://hal-amu.archives-ouvertes.fr/hal-01766646/document
https://doi.org/10.12681/ijltic.16164
https://hal-amu.archives-ouvertes.fr/hal-01766646/file/16164-39177-1-SM.pdf
https://hal-amu.archives-ouvertes.fr/hal-01766646
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Sociolinguistic Dynamics of Globalisation: The Case of the Tourist Office of Marseille ; Dynamiques sociolinguistiques de la globalisation : l’exemple de l’Office du Tourisme de Marseille
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In: https://hal.archives-ouvertes.fr/tel-02177929 ; Linguistique. Laboratoire Parole et Langage – Université d’Aix-Marseille, 2016. Français (2016)
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La déconstruction et la reconstruction linguistique d'une identité urbaine : la globalisation dans le milieu touristique marseillais
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In: Construction/Déconstruction des identités linguistiques ; https://hal.archives-ouvertes.fr/hal-01472323 ; Construction/Déconstruction des identités linguistiques, Jun 2016, Montpellier, France (2016)
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« Parler touriste ». La mobilité de langues, de locuteurs et de normes dans les interactions exolingues en milieu touristique
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In: Hétérogénéité et changement: perspectives sociolinguistiques. Actes du 2ème congrés du réseau francophone de sociolinguistique, Grenoble, 10-11 juin 2015. ; Hétérogénéité et changement, Congrès RFS 2015 ; https://hal.archives-ouvertes.fr/hal-01472383 ; Hétérogénéité et changement, Congrès RFS 2015, Jun 2015, Grenoble, France (2015)
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