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Social inclusion of refugee and native peers among adolescents. It is the language that matters!
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In: Journal of research on adolescence 30 (2020) 1, S. 219-233 (2020)
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Distant Reading of Religious Online Communities: A Case Study for Three Religious Forums on Reddit
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Towards an Analysis of Gender in Video Game Culture: Exploring Gender specific Vocabulary in Video Game Magazines
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Regime urbaner Resilienz: Sozialräumliche Dynamiken des Wandels in belasteten Stadtbezirken ; Regimes of Urban Resilience: Socio-spatial change in underprivileged urban districts
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Stumpf, Teresa. - : Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky, 2019
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Towards task-sensitive assistance in public spaces
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Abstract:
Purpose Performing tasks in public spaces can be demanding due to task complexity. Systems that can keep track of the current task state may help their users to successfully fulfill a task. These systems, however, require major implementation effort. The purpose of this paper is to investigate if and how a mobile information assistant which has only basic task-tracking capabilities can support users by employing a least effort approach. This means, we are interested in whether such a system is able to have an impact on the way a workflow in public space is perceived. Design/methodology/approach The authors implement and test AIRBOT, a mobile chatbot application that can assist air passengers in successfully boarding a plane. The authors apply a three-tier approach and, first, conduct expert and passenger interviews to understand the workflow and the information needs occurring therein; second, the authors implement a mobile chatbot application providing minimum task-tracking capabilities to support travelers by providing boarding-relevant information in a proactive manner. Finally, the authors evaluate this application by means of an in situ study (n = 101 passengers) at a major European airport. Findings The authors provide evidence that basic task-tracking capabilities are sufficient to affect the users' task perception. AIRBOT is able to decrease the perceived workload airport services impose on users. It has a negative impact on satisfaction with non-personalized information offered by the airport, though. Originality/value The study shows that the number of features is not the most important means to successfully provide assistance in public space workflows. The study can, moreover, serve as a blueprint to design task-based assistants for other contexts.
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Keyword:
300 Sozialwissenschaften; 400 Sprachwissenschaft; ddc:300; ddc:400; Linguistik; Soziologie
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URL: https://doi.org/10.1108/AJIM-07-2018-0179 https://epub.uni-regensburg.de/40323/
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What is the Hidden Web?: The development, characteristics and social significance of anonymous communication on the hidden web
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Gebete der yukatekischen Maya : eine Textanalyse von Gebeten zum religiösen Ausdruck ; Prayer of the yucatec Maya : a text analysis
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Thomaß, Harald. - : Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky, 2015
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The Perceptions, Attitudes and Political Strategies of “Die Linke”
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Küçükali, Can. - : Humboldt-Universität zu Berlin, Philosophische Fakultät III, Institut für Sozialwissenschaften, 2014
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Rubber Cultivation and Livelihood -A Stakeholder Analysis in Xishuangbanna,Southwest China (Chinese version)
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Társadalmi változások és nehézségek - egy falusi esettanulmány Felsőbajorországból (= Gesellschaftliche Veränderungen und Belastungen - Fallstudie in einem Dorf in Oberbayern)
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Tudo filho de Deus : the social integration of Latin Americans in Tokyo ; Alles Gottes Kinder : die soziale Integration von Lateinamerikanern in Tokio
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Stereotypie - Syndrom - Autoritarismus. Eine sprachtheoretische Untersuchung zum Stereotypiebegriff.
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Die mechanische Braut. Werbeforschung als Anfang von Medienwissenschaft
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Als die Muse schreiben lernte : eine Medientheorie / Eric A. Havelock. Aus dem amerikan. Engl. von Ulrich Enderwitz und Rüdiger Hentschel. Mit einem Nachw. von Bernhard J. Dotzler
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Diatopische Variation im Aostatal und ihre sprachgeographische Dokumentation
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Visuelle Soziologie : eine fotografische Ethnografie zu Veränderungen im kubanischen Alltagsleben ; Visual Sociology A Photographic Ethnography of Changes in Everyday Life in Cuba
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La percepción del color en España, Italia, Francia y Alemania. Reflexiones en torno a datos lingüísticos y ejemplos literarios
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Die Verfolgung der sozio-linguistischen Gruppe, der Jenischen (auch als die deutschen Landfahrer bekannt) im NS-Staat 1934 - 1944
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The sociolinguistics of iron and coal capitalist industrialization and language reproduction in the Basque Country and Wales (1850-1920)
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Germán; Basterra. - : Philipps-Universität Marburg, 1999. : Gesellschaftswissenschaften und Philosophie, 1999
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