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XORIJIY TILLARNI O’QITISHDA MADANIYATLARARO MULOQOTNI SHAKLLANTIRISH AHAMIYATI ... : THE IMPORTANCE OF FORMING INTERCULTURAL COMMUNICATION IN FOREIGN LANGUAGE TEACHING ...
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Problematizing "planning ahead": a cross-cultural analysis of Vietnamese health and community workers' perspectives on Advance Care Directives
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ИССЛЕДОВАНИЕ ВЗАИМОСВЯЗИ ЯЗЫКА И КУЛЬТУРЫ В ПРОФЕССИОНАЛЬНОЙ ПОДГОТОВКЕ ПЕРЕВОДЧИКОВ ... : RESEARCH OF LANGUAGE AND CULTURE RELATIONSHIP IN PROFESSIONAL TRAINING OF TRANSLATORS ...
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Exploring lived experience of the intercultural: ideologies of identity, language & culture among EFL speakers in South Korea
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Examining Culturally Responsive Understandings within an Undergraduate Teacher Education Program
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In: Journal of Curriculum, Teaching, Learning and Leadership in Education (2018)
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Achieving cultural competence in Vietnamese EFL classes: a case study from an intercultural communicative competence perspective
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Die kommunikative Vermittlung von interkultureller Kompetenz in Trainings zur interkulturellen Kommunikation
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In: interculture journal: Online-Zeitschrift für interkulturelle Studien ; 2 ; 5 ; 19 (2015)
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An exploration of factors affecting the use of community pharmacy services by South Asians in Leicester
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Lakhani, Neena. - : De Montfort University, 2012. : Faculty of Health and Life Sciences, 2012
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Interkulturelle Kompetenz im Unternehmen: die historische Dimension
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In: Historical Social Research ; 25 ; 3/4 ; 75-113 (2012)
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Culture and Language Education
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In: Journal of Applied Linguistics, Vol 5, Iss 11, Pp 85-101 (2012) (2012)
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La competencia intercultural en la enseñanza del español como lengua extranjera. Una investigación cualitativa en un programa de inmersión
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In: TDR (Tesis Doctorales en Red) (2010)
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Intercultural Communication Competence Through Experiential Learning: the importance of student initiated strategies and dialogic Encounters
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In: Gist: Revista Colombiana de Educación Bilingüe, ISSN 1692-5777, Vol 1, 2007, pags. 65-89 (2007)
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Patients' perceptions of cultural factors affecting the quality of their medical encounters
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In: Napoles-Springer, A M; Santoyo, J; Houston, K; Perez-Stable, E J; & Stewart, A L. (2005). Patients' perceptions of cultural factors affecting the quality of their medical encounters. Health Expectations, 8(1), 4 - 17. UC San Francisco: Retrieved from: http://www.escholarship.org/uc/item/335121rx (2005)
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Abstract:
Objective The aim of this study was to identify key domains of cultural competence from the perspective of ethnically and linguistically diverse patients. Design The study involved one-time focus groups in community settings with 61 African-Americans, 45 Latinos and 55 non-Latino Whites. Participants' mean age was 48 years, 45% were women, and 47% had less than a high school education. Participants in 19 groups were asked the meaning of 'culture' and what cultural factors influenced the quality of their medical encounters. Each text unit (TU or identifiable continuous verbal utterance) of focus group transcripts was content analysed to identify key dimensions using inductive and deductive methods. The proportion of TUs was calculated for each dimension by ethnic group. Results Definitions of culture common to all three ethnic groups included value systems (25% of TUs), customs (17%), self-identified ethnicity (15%), nationality (11%) and stereotypes (4%). Factors influencing the quality of medical encounters common to all ethnic groups included sensitivity to complementary/alternative medicine (17%), health insurance-based discrimination (12%), social class-based discrimination (9%), ethnic concordance of physician and patient (8%), and age-based discrimination (4%). Physicians' acceptance of the role of spirtuality (2%) and of family (2%), and ethnicity-based discrimination (11%) were cultural factors specific to non-Whites. Language issues (21%) and immigration status (5%) were Latino-specific factors. Conclusions Providing quality health care to ethnically diverse patients requires cultural flexibility to elicit and respond to cultural factors in medical encounters. Interventions to reduce disparities in health and health care in the USA need to address cultural factors that affect the quality of medical encounters.
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Keyword:
competence; cultural; cultural sensitivity; culture; health disparities; physician-patient communication; physician-patient interaction
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URL: http://www.escholarship.org/uc/item/335121rx
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