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The International Centre for Communication in Healthcare: Creating Safer and More Compassionate Healthcare Systems around the World
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In: The International Journal of Whole Person Care ; http:/dx.doi.org/10.26443/ijwpc.v1i1.69 (2022)
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Students’ and Examiners’ Experiences of Their First Virtual Pharmacy Objective Structured Clinical Examination (OSCE) in Australia during the COVID-19 Pandemic
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In: Healthcare; Volume 10; Issue 2; Pages: 328 (2022)
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Experiences of people with aphasia communicating with healthcare providers
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In: Master's Theses and Doctoral Dissertations (2021)
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Preference for Patient-Provider Ethnic Concordance in Asian Americans
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In: Ethnicity and Health, 2018. (2020)
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Interpreter Wanted. The Impact of Specialised Language on Migrant Women’s Perception of Healthcare Interaction
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| 6 |
Maternal Healthcare Experiences of African American Women in Milwaukee : A Relational Dialectics Perspective
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In: Theses and Dissertations (2020)
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Insights from U.S. deaf patients: Interpreters’ presence and receptive skills matter in patient-centered communication care
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In: Journal of Interpretation (2020)
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Situación actual de la interpretación sanitaria en la isla de Gran Canaria
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In: LFE: Revista de lenguas para fines específicos, ISSN 1133-1127, Vol. 26, Nº 2, 2020, pags. 27-38 (2020)
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| 10 |
Improving Cultural Competence in Primary Care Providers Through Cultural Awareness Training
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Reni, Luz Elena. - : Spencer S. Eccles Health Sciences Library, University of Utah, 2020
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| 11 |
Healthcare Providers' and Deaf Patients' Perspectives on Video Remote Interpreting: A Mixed Methods Study
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Abstract:
Many hospitals have popularized the use of Video Remote Interpreting (VRI), a technology that facilitates communication between healthcare providers and deaf/hard of hearing (DHH) patients in medical settings. The technology utilizes American Sign Language (ASL) interpreters by way of a computer or tablet with a webcam and Internet connection. While VRI provides prompt services for emergency care and is cheaper than in-person interpreting services, there have been several challenges with its use, such as poor connection, limited flexibility to maneuver, or small screen size, which makes it difficult to see ASL interpreters or DHH patients on the screen. To improve VRI services, this study investigated the preferences and priorities of healthcare providers and DHH patients related to VRI and in-person interpreting. The study utilized a mixed methods approach. Data collection included a quantitative online survey for healthcare providers and DHH patients to learn about their preferences regarding VRI versus in-person interpreting, as well as qualitative in-depth interviews with healthcare providers and DHH patients. Findings indicated that both healthcare providers and DHH patients prefer in-person interpreting for critical care to obtain effective communication, translation accuracy, trust-building, and better treatments. Despite their preferences, both groups often end up using VRI due to time demands, budget concerns, limited in-person interpreter availability, and constraints imposed by hospital administration systems. Based on study findings, recommendations for not only improving VRI equipment, and improving healthcare communication with deaf patients include: training healthcare providers for cultural interaction; training hospital administrators and VRI companies to meet legal obligations; medical training for VRI interpreters; and training DHH patients and their families for understanding their rights.
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Keyword:
Deaf/Hard of Hearing Patients; Healthcare Communication.; Healthcare Providers; In-Person Interpreting; Video Remote Interpreting
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URL: http://hdl.handle.net/10027/23667
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| 13 |
Salvadores lingüísticos: intérpretes voluntarios en los hospitales de la Costa del Sol ; Linguistic rescuers: volunteer interpreters in the hospitals of Costa del Sol
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Content Analysis of Tweets by People with Traumatic Brain Injury (TBI): Implications for Rehabilitation and Social Media Goals
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Problemas de comunicación intercultural en el ámbito de la salud sexual y reproductiva con pacientes de origen chino
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Actores, lenguas y lenguajes en el paisaje lingüístico hospitalario: entre la privatización y la agencia
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In: Signo y seña, ISSN 2314-2189, Nº 35, 2019, pags. 67-88 (2019)
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Creating bridges between health care professionals: Interprofessional collaboration between respiratory therapy and speech-language pathology and its importance for patient outcomes
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In: Senior Honors Theses and Projects (2018)
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The Language Barrier in Healthcare: Quality of Care and Health Literacy
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In: Honors Theses (2018)
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La comunicación en el contexto médico-sanitario multicultural. Conflictos y soluciones ; Communication in the multicultural medical-health field. Conflicts and solutions
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How translators work within medical settings - challenges and considerations
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