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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 6 of 6 1 From ``Spanish-only'' cheap labor to stratified bilingualism: language, markets and institutions on the US-Mexico border Alarcón, Amado; Heyman, Josiah In: International journal of the sociology of language. - Berlin ; Boston : Walter de Gruyter (2014) 227, 101-117 OLC Linguistik Show details 2 From "Spanish-Only" Cheap Labor to Stratified Bilingualism: Language, Markets and Institutions on the US-Mexico Border Heyman, Josiah M.; Alarcón, Amado In: Departmental Papers (S&A) (2014) BASE Show details 3 Bilingual call centers at the US-Mexico border: Location and linguistic markers of exploitability Alarcón, Amado; Heyman, Josiah McC. In: Language in society. - London [u.a.] : Cambridge Univ. Press 42 (2013) 1, 1-21 OLC Linguistik Show details 4 Political economy Heyman, Josiah McC. In: The handbook of sociocultural anthropology (London, 2013), p. 88-106 MPI für Psycholinguistik Show details 5 Bilingual Call Centers at the U.S.- Mexico Border: Location and Linguistic Markers of Exploitability Alarcon, Amado; Heyman, Josiah M In: Departmental Papers (S&A) (2013) Abstract: Bilingual call centers in El Paso, Texas, an extensively bilingual US-Mexico border setting, provide a valuable opportunity to examine empirically what occurs with respect to language shift reversal of Spanish in the context of new information economy. Interviews were conducted with thirty-nine call center operators and managers, and twelve translators and interpreters. Call centers provide an important occupational performance of and recognition to the Spanish language. Nevertheless, bilingual call centers mainly rely on uncompensated, socially provided language skills in Spanish, a freely available “heritage language” in the border setting. Spanish is not valued as a technical competency, worth specific attention to training, management of language features, and extra compensation. Bilingualism is used in the labor market as a sign of cheap and flexible labor, rather than as economically and socially valued “skill,” even though in the new information workplace it serves the latter role. (Call centers, new economy, language and workplace, bilingualism, Spanish, borders) Keyword: Anthropology URL: https://www.cambridge.org/core/journals/language-in-society/article/bilingual-call-centers-at-the-usmexico-border-location-and-linguistic-markers-of-exploitability/5208F347B5A0C410F7A57185237022FB https://scholarworks.utep.edu/soc_anth_papers/16 BASE Hide details 6 In the shadow of the smokestacks : labor and environmental conflict in a company-dominated town Heyman, Josiah McC. In: Articulating hidden histories (Berkeley [etc.], 1995), p. 156-174 MPI für Psycholinguistik Show details

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