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How do health services engage culturally and linguistically diverse consumers? An analysis of consumer engagement frameworks in Australia
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In: Health Expect (2021)
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Availability, Accessibility, Acceptability, and Quality of Interpreting Services to Refugee Women in New Zealand
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Beyond translation: engaging with culturally and linguistically diverse consumers
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Can feedback approaches reduce unwarranted clinical variation? A systematic rapid evidence synthesis
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Availability, Accessibility, Acceptability, and Quality of Interpreting Services to Refugee Women in New Zealand
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In: Qual Health Res (2020)
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Abstract:
A significant number of people have been displaced from their country of origin and become refugees. Good health is essential for refugees to actively engage and take up opportunities within the society in their host countries. However, negotiating a new and unfamiliar health system hinders refugees’ ability to access and make use of the available health services. Communication difficulties due to language barriers are the most commonly cited challenges faced by refugees in accessing and utilizing health services post-resettlement. In this study, we aimed to examine effectiveness of interpreting services for refugee women in New Zealand. Data were collected through three sources: focus groups with Bhutanese women, focus group with Bhutanese men, and individual interviews with health professionals. The findings of this study reveal inadequacies and constraints in the provision of a socioculturally and linguistically effective interpreting service to Bhutanese women and provide evidence for recommendations to address these inadequacies.
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Research Articles
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URL: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC7410270/ http://www.ncbi.nlm.nih.gov/pubmed/32495700 https://doi.org/10.1177/1049732320924360
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Overseas Qualified Nurses’ (OQNs) perspectives and experiences of intraprofessional and nurse-patient communication through a Community of Practice lens
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Standard setting in specific-purpose language testing: what can a qualitative study add?
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An analysis of clinical handover miscommunication using a language and social psychology approach
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An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach
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Working with CALD groups: testing the feasibility of an intervention to improve medication self-management in people with kidney disease, diabetes, and cardiovascular disease
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Perspectives from physiotherapy supervisors on student-patient communication
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Health professionals' views of communication: implications for assessing performance on a health-specific English language test
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Medication adherence in people of culturally and linguistically diverse backgrounds: a meta-analysis
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