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Surgery nurses' telephone communication: a mixed methods study with a special focus on newcomers' calls
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In: ISSN: 2054-1058 ; Nursing Open ; https://hal.archives-ouvertes.fr/hal-01859249 ; Nursing Open, Wiley, 2018, 5 (2), pp.197-209. ⟨10.1002/nop2.128⟩ (2018)
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Abstract:
International audience ; Aims: The aim of this study was (i) to document the main features of surgery nurses' telephone calls, with a special focus on newcomers' calls; and (ii) to identify the main activities accomplished during the newcomers' calls.Design: Mixed methods study.Methods: We audio recorded telephone calls internal to the hospital in two surgery nursing stations. We performed statistical descriptive analysis of the total collection of calls and of those specifically involving the newcomers and compared both sets. We also performed conversation analysis‐based coding of the main activities accomplished during newcomers' calls.Results: Surgery nurses' telephone calls are extremely brief, predominantly nurse initiated and take place with a wide range of interlocutors who, for the most part, use mobile phones. The newcomers' calls are only slightly longer, take place with a more limited, but still wide, range of interlocutors and are even more often nurse initiated. The main activities of newcomers' calls are requests and activities related to connecting relevant interlocutors.
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Keyword:
[SHS.EDU]Humanities and Social Sciences/Education; [SHS.LANGUE]Humanities and Social Sciences/Linguistics; [SHS.SOCIO]Humanities and Social Sciences/Sociology; conversation analysis-based coding; descriptive statistics; hospital; internal communication; intra- and interprofessional communication; mixed methods; newcomer nurses; nurses; requests; surgery department; telephone calls
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URL: https://hal.archives-ouvertes.fr/hal-01859249/file/Gonzalez-MartinezEtal%282018OP%29.pdf https://hal.archives-ouvertes.fr/hal-01859249/document https://hal.archives-ouvertes.fr/hal-01859249 https://doi.org/10.1002/nop2.128
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63 |
To wish or not to wish: Modality and (metalinguistic) negation
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In: Glossa: a journal of general linguistics; Vol 3, No 1 (2018); 125 ; 2397-1835 (2018)
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67 |
Nominal and pronominal morphology of Ngardi: A Ngumpin-Yapa language of Western Australia
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Ennever, Thomas. - : The University of Queensland, School of Languages and Cultures, 2018
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68 |
Roundtable and Think Pair Share Combined With Picture as Media in Teaching Writing of Descriptive Text An Experimental Research of Eighth Grade of Junior High School 3 Semarang
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In: ELT Forum: Journal of English Language Teaching, Vol 7, Iss 1, Pp 69-79 (2018) (2018)
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71 |
Les parlers du Croissant : une aire de contact entre oc et oïl
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In: XIIe Congrès de l'Association internationale d'études occitanes ; https://halshs.archives-ouvertes.fr/halshs-01569724 ; XIIe Congrès de l'Association internationale d'études occitanes, Jul 2017, Albi, France (2017)
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72 |
Corpus Linguistics and Statistics with R ; Corpus Linguistics and Statistics with R: Introduction to Quantitative Methods in Linguistics
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In: https://halshs.archives-ouvertes.fr/halshs-01664045 ; Springer, 2017, Quantitative Methods in the Humanities and Social Sciences, 978-3-319-64570-4. ⟨10.1007/978-3-319-64572-8⟩ ; http://www.springer.com/gp/book/9783319645704 (2017)
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King’s pig: A story in Lhagang Tibetan with a grammatical annotation on a narrative mode
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In: Suzuki, Hiroyuki; & Wangmo, Sonam. (2017). King’s pig: A story in Lhagang Tibetan with a grammatical annotation on a narrative mode. Himalayan Linguistics, 16(2). doi:10.5070/H916233598. Retrieved from: http://www.escholarship.org/uc/item/07b6q1vz (2017)
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Les dix parlers proposés par l'Analyse des Logiques Subjectives©
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In: https://hal.archives-ouvertes.fr/hal-01570425 ; 2017 (2017)
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Recension : Linguistique et traductologie : les enjeux d’une relation complexe, Maryvonne Boisseau, Catherine Chauvin, Catherine Delesse, Yvon Keromnes (Dir.) Arras, Artois Presses Université, 2017
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In: ISSN: 1292-8968 ; Cercles : Revue Pluridisciplinaire du Monde Anglophone ; Linguistique et traductologie : les enjeux d’une relation complexe ; https://hal.univ-lille.fr/hal-01667480 ; Linguistique et traductologie : les enjeux d’une relation complexe, 2017 (2017)
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Predication, reference and modification: Major word classes in Bumthang, a Tibeto-Burman language ...
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Peck, Naomi. - : The Australian National University, 2017
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Les parlers du Croissant : une aire de contact entre oc et oïl
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In: XIIe Congrès de l'Association internationale d'études occitanes ; https://halshs.archives-ouvertes.fr/halshs-01569724 ; XIIe Congrès de l'Association internationale d'études occitanes, Jul 2017, Albi, France (2017)
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Norme(s) et Variation Socio-Stylistique: Démythifier le Français Québécois
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79 |
Prescription, description and ‘artefactualism’ in Renaissance vernacular grammar: the French case
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Riemer, Nick. - : Paris : Société d'Histoire et d'Épistémologie des Sciences du Langage, 2017. : PERSÉE : Université de Lyon, CNRS & ENS de Lyon, 2017
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80 |
Students’ problems in making derivational words
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In: ELT Forum: Journal of English Language Teaching, Vol 6, Iss 1, Pp 29-36 (2017) (2017)
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