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1
Counseling ...
Stücheli-Herlach, Peter
;
Ghilardi, Ursina
. - : De Gruyter, 2021
Abstract:
This chapter describes counseling as a form of management communication whose function is to reflect on problems and to design possible solutions for them. The chapter unfolds a theory of counseling communication and analyzes the case of a single conversation and the case of a larger project drawn from the context of communication consulting. The focus is not on the aspects of institutionalization, but on the linguistic performances of emergent and interactive counseling processes. First, a distinction is made from other forms of management communication such as leading. Then the chapter presents defining features of counseling communication as well as typical schemes and patterns of language use in this framework. The focus on counseling communication raises new possibilities for research as well as for counseling practices in various professional fields. ...
Keyword:
400 Sprache und Linguistik
;
658 Allgemeines Management
;
Beratung
;
Beratungskommunikation
;
Managementkommunikation
;
Organisationskommunikation
;
Sprachgebrauchsmuster
;
Systemischer Ansatz
URL:
https://digitalcollection.zhaw.ch/handle/11475/24235
https://dx.doi.org/10.21256/zhaw-24235
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