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Workplace communication
In: The Routledge handbook of second language acquisition and speaking (New York, 2022), p. 359-371
MPI für Psycholinguistik
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2
Learning how to speak : pronunciation, pragmatics and practicalities in the classroom and beyond
Yates, Lynda. - : Cambridge University Press, 2017
BASE
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3
Introduction of compulsory counselling : insights from a nationally funded English as a second language program
Kozar, Olga; Yates, Lynda; Pryor, Liz. - : Teachers of English to Speakers of Other Languages, 2016
BASE
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4
Developing rapport in inter-professional communication : insights for international medical graduates
Yates, Lynda; Dahm, Maria R; Roger, Peter. - : Elsevier, 2016
BASE
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5
Doing patient-centered consultations : some challenges for international medical graduates
Yates, Lynda; Dahm, Maria R. - : Sheffield : Equinox, 2016
BASE
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6
Inter-professional clinical handover in surgical practice
Roger, Peter; Dahm, Maria R; Cartmill, John A. - : Sheffield : Equinox, 2016
BASE
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7
Adult Migrant English Program (AMEP) Longitudinal study 2011 – 2014 : final report
Yates, Lynda; Terraschke, Agnes; Zielinski, Beth. - : Sydney : Macquarie University, 2015
BASE
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8
Into the spotlight : exploring the use of the dictaphone during surgical consultations
BASE
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9
"Quick-chatting", "smart dogs", and how to "say without saying" : small talk and pragmatic learning in the community
Yates, Lynda; Major, George. - : Elsevier, 2015
BASE
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10
Enhancing international medical graduates' communication : the contribution of applied linguistics
Dahm, Maria R; Yates, Lynda; Ogden, Kathryn. - : Wiley-Blackwell Publishing, 2015
BASE
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11
Intercultural communication and the transnational : managing impressions at work
Yates, Lynda. - : De Gruyter Mouton, 2015
BASE
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12
The Emotional dimension of ‘mixing’ in an internationalised classroom : a pathway program case study
Yates, Lynda; Willoughby-Knox, Brie. - : International HETL Association, 2015
Abstract: In this article, we explore issues of social inclusion in the internationalised higher education classroom of an Australia pathway program. There is growing interest and literature on the importance of social inclusion and intercultural ‘mixing’, but seldom are these issues examined or addressed at the micro level of the classroom. Data were collected for this ethnographic case study through in-depth interviews and classroom observations. It was found that participants engaged, learned and flourished most in classes where they felt socially connected. Although the students prioritised ‘mixing’ with peers from diverse backgrounds as fundamental to their intercultural learning experience, enacting ‘mixing’ proved difficult. Contrary to the literature, opportunities for ‘mixing’ were plentiful, however, without guidance or support, the students were unable to take up those opportunities and sustain intercultural interactions. It was found that learner emotion often underpinned failed attempts at ‘mixing’. It is argued, therefore, that learner emotion be brought to the fore of the changing pedagogy that prioritises social inclusion as a key component to a quality internationalised higher education learning experience. This would enable and empower practitioners to address some of the issues of internationalisation and realise its potential benefits in their classrooms. ; 11 page(s)
Keyword: higher education; internationalisation; learner emotion; social inclusion
URL: http://hdl.handle.net/1959.14/1064142
BASE
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13
Trust, talk and the dictaphone : tracing the discursive accomplishment of trust in a surgical consultation
O'Grady, Catherine; Dahm, Maria R; Roger, Peter. - : SAGE Publications, 2014
BASE
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14
Pronunciation instruction is not appropriate for beginning-level learners
Zielinski, Beth; Yates, Lynda. - : Ann Arbor : University of Michigan Press, 2014
BASE
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15
Adult Migrant English Program (AMEP) longitudinal study 2011-2014: final report
Yates, Lynda; Terraschke, Agnes; Zielinski, Beth. - : Department of Linguistics, Macquarie University, 2014
BASE
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16
Trust, talk and the dictaphone. Tracing the discursive accomplishment of trust in a surgical consultation
In: Discourse and Society 25 (2013) 1, 65-83
IDS Bibliografie zur Gesprächsforschung
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17
Love, language and little ones : successes and stresses for mothers raising bilingual children in exogamous relationships
Yates, Lynda; Terraschke, Agnes. - : Dordrecht, 2013. : New York : Springer, 2013
BASE
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18
Building and threatening trust in medical consultations
O'Grady, Catherine; Yates, Lynda; Dahm, Maria R. - : London : Scitsiugnil Press, 2013
BASE
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19
Grammar teaching and the workplace [encyclopaedia entry]
Yates, Lynda. - : United Kingdom : Blackwell Publishing, 2013
BASE
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20
English for the workplace : doing patient-centred care in medical communication
Dahm, Maria R; Yates, Lynda. - : TESL Canada, 2013
BASE
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