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The International Centre for Communication in Healthcare: Creating Safer and More Compassionate Healthcare Systems around the World
In: The International Journal of Whole Person Care ; http:/dx.doi.org/10.26443/ijwpc.v1i1.69 (2022)
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Students’ and Examiners’ Experiences of Their First Virtual Pharmacy Objective Structured Clinical Examination (OSCE) in Australia during the COVID-19 Pandemic
In: Healthcare; Volume 10; Issue 2; Pages: 328 (2022)
Abstract: Objective Structured Clinical Examinations (OSCEs) are routinely used in healthcare education programs. Traditionally, students undertake OSCEs as face-to-face interactions to assess competency in soft skills. Due to physical distancing restrictions during COVID-19, alternative methods were required. This study utilized a mixed-method design (online survey and interviews) to evaluate second-year pharmacy students’ and examiners’ experiences of their first virtual OSCEs in Australia. A total of 196 students completed their first virtual OSCE in June 2020 of which 190 students completed the online survey. However, out of the 190 students, only 88% (n = 167) consented to the use of the data from their online survey. A further 10 students and 12 examiners were interviewed. Fifty-five students (33%) who participated in the online survey strongly agreed or agreed that they preferred the virtual experience to face-to-face OSCEs while 44% (n = 73) neither agreed nor disagreed. Only 20% (n = 33) felt more anxious with the virtual OSCEs. Additionally, thematic analysis found non-verbal communication as a barrier during the OSCE. Positive aspects about virtual OSCEs included flexibility, decreased levels of anxiety and relevance with emerging telehealth practice. The need for remote online delivery of assessments saw innovative ways of undertaking OSCEs and an opportunity to mimic telehealth. While students and examiners embraced the virtual OSCE process, face-to-face OSCEs were still considered important and irreplaceable. Future opportunities for OSCEs to be delivered both face-to-face and virtually should be considered.
Keyword: communication; e-learning; healthcare education; OSCE; pharmacy; telehealth
URL: https://doi.org/10.3390/healthcare10020328
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3
Experiences of people with aphasia communicating with healthcare providers
In: Master's Theses and Doctoral Dissertations (2021)
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4
Preference for Patient-Provider Ethnic Concordance in Asian Americans
In: Ethnicity and Health, 2018. (2020)
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5
Interpreter Wanted. The Impact of Specialised Language on Migrant Women’s Perception of Healthcare Interaction
Iliescu Gheorghiu, Catalina. - : Editura Academiei Române, 2020
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6
Maternal Healthcare Experiences of African American Women in Milwaukee : A Relational Dialectics Perspective
In: Theses and Dissertations (2020)
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7
Insights from U.S. deaf patients: Interpreters’ presence and receptive skills matter in patient-centered communication care
In: Journal of Interpretation (2020)
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8
Situación actual de la interpretación sanitaria en la isla de Gran Canaria
In: LFE: Revista de lenguas para fines específicos, ISSN 1133-1127, Vol. 26, Nº 2, 2020, pags. 27-38 (2020)
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9
The Role of Interpreters in Healthcare in Australia
Mahdavi, Mojdeh. - 2020
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10
Improving Cultural Competence in Primary Care Providers Through Cultural Awareness Training
Reni, Luz Elena. - : Spencer S. Eccles Health Sciences Library, University of Utah, 2020
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11
Healthcare Providers' and Deaf Patients' Perspectives on Video Remote Interpreting: A Mixed Methods Study
Yabe, Manako. - 2019
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12
Interpreting at Neuropsychological Evaluation Appointments
Lemari, Marion. - 2019
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13
Salvadores lingüísticos: intérpretes voluntarios en los hospitales de la Costa del Sol ; Linguistic rescuers: volunteer interpreters in the hospitals of Costa del Sol
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14
Content Analysis of Tweets by People with Traumatic Brain Injury (TBI): Implications for Rehabilitation and Social Media Goals
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15
Problemas de comunicación intercultural en el ámbito de la salud sexual y reproductiva con pacientes de origen chino
López Rubio, María. - : Universitat Jaume I, 2019
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16
Actores, lenguas y lenguajes en el paisaje lingüístico hospitalario: entre la privatización y la agencia
In: Signo y seña, ISSN 2314-2189, Nº 35, 2019, pags. 67-88 (2019)
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17
Creating bridges between health care professionals: Interprofessional collaboration between respiratory therapy and speech-language pathology and its importance for patient outcomes
In: Senior Honors Theses and Projects (2018)
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18
The Language Barrier in Healthcare: Quality of Care and Health Literacy
In: Honors Theses (2018)
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19
La comunicación en el contexto médico-sanitario multicultural. Conflictos y soluciones ; Communication in the multicultural medical-health field. Conflicts and solutions
Pérez-Estevan, Elena. - : Universidad de Alicante. Facultad de Filosofía y Letras, 2018
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20
How translators work within medical settings - challenges and considerations
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