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1	A Literature Survey of Recent Advances in Chatbots
	Guendalina Caldarini; Sardar Jaf; Kenneth McGarry
	In: Information; Volume 13; Issue 1; Pages: 41 (2022)
	Abstract: Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to provide virtual assistance to customers. Chatbots utilise methods and algorithms from two Artificial Intelligence domains: Natural Language Processing and Machine Learning. However, there are many challenges and limitations in their application. In this survey we review recent advances on chatbots, where Artificial Intelligence and Natural Language processing are used. We highlight the main challenges and limitations of current work and make recommendations for future research investigation.
	Keyword: chatbot; ChatScript; conversation systems; conversational agents; conversational entities; conversational modelling; conversational system; embodied conversational agents; human-computer dialogue system; social chatbots
	URL: https://doi.org/10.3390/info13010041
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2	Design principles and architecture of a second language learning chatbot
	Kim, Heyoung; Yang, Hyejin; Shin, Dongkwang. - : University of Hawaii National Foreign Language Resource Center, 2022. : Center for Language & Technology, 2022. : (co-sponsored by Center for Open Educational Resources and Language Learning, University of Texas at Austin), 2022
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3	A Therapeutic Relational Agent for Reducing Problematic Substance Use (Woebot): Development and Usability Study.
	Prochaska, Judith J; Vogel, Erin A; Chieng, Amy...
	In: Journal of medical Internet research, vol 23, iss 3 (2021)
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4	Multitask Transformer Model-based Fintech Customer Service Chatbot NLU System with DECO-LGG SSP-based Data ; DECO-LGG 반자동 증강 학습데이터 활용 멀티태스크 트랜스포머 모델 기반 핀테크 CS 챗봇 NLU 시스템
	Yoo, Gwanghoon; Hwang, Changhoe; Yoon, Jeongwoo...
	In: Annual Conference on Human and Language Technology ; https://hal.archives-ouvertes.fr/hal-03603903 ; Annual Conference on Human and Language Technology, Oct 2021, Séoul, South Korea. pp.461-466 ; http://www.koreascience.or.kr/journal/OOGHAK.page (2021)
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5	A Methodology of Building Evaluation-Annotated Datasets (EVAD) Based on the Evaluation-Triple in E-Commerce Reviews ; 이커머스 후기글 평가분석 트리플에 기반한 평가주석 데이터셋 EVAD 구축 방법론
	Choi, Suwon; Nam, Jeesun
	In: ISSN: 1229-0343 ; The Journal of Linguistics Science ; https://hal.archives-ouvertes.fr/hal-03565731 ; The Journal of Linguistics Science, 2021, 99, pp.245-272. ⟨10.21296/jls.2021.12.99.245⟩ (2021)
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6	Text-Based Emotion Recognition in English and Polish for Therapeutic Chatbot
	Artur Zygadło; Marek Kozłowski; Artur Janicki
	In: Applied Sciences ; Volume 11 ; Issue 21 (2021)
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7	Design And Evaluation of A Conversational Agent for Mental Health Support: Forming Human-Agent Sociotechnical And Therapeutic Relationships
	Liao, Yuting. - 2021
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8	Förderung der Sprechfertigkeit in DaF: eine qualitative Analyse zur Nutzung von ChatClass
	Gabriela Marques-Schäfer; Cibele Cecilio de Faria Rozenfeld
	In: Pandaemonium Germanicum: Revista de Estudos Germanísticos, Vol 24, Iss 42 (2021) (2021)
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9	The applied AI and natural language processing workshop : explore practical ways to transform your simple projects into powerful intelligent applications
	Richards, Ruze; Jackovich, Jeffrey; Sankar, Krishna. - Birmingham, UK : Packt, 2020
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	UB Frankfurt Linguistik
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10	Hands-on natural language processing with PyTorch 1.x : build smart, AI-driven linguistic applications using deep learning and NLP techniques
	Dop, Thomas. - Mumbai : Packt, 2020
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	UB Frankfurt Linguistik
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11	State Machine based Human-Bot Conversation Model and Services
	Zamanirad, Shayan; Benatallah, Boualem; Rodriguez, Carlos...
	In: CAiSE 2020: 32nd International Conference on Advanced Information Systems Engineering ; https://hal.archives-ouvertes.fr/hal-03122974 ; CAiSE 2020: 32nd International Conference on Advanced Information Systems Engineering, Jun 2020, Grenoble, France. pp.199-214, ⟨10.1007/978-3-030-49435-3_13⟩ (2020)
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12	Spot The Bot : a robust and efficient framework for the evaluation of conversational dialogue systems ...
	Deriu, Jan Milan; Tuggener, Don; Von Däniken, Pius. - : Association for Computational Linguistics, 2020
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13	A Domain-Specific Generative Chatbot Trained from Little Data
	Jurgita Kapočiūtė-Dzikienė
	In: Applied Sciences ; Volume 10 ; Issue 7 (2020)
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14	Making Chatbots More Transparent and Applicable to New Demographics
	Jain, Mohit. - 2020
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15	ИСКУССТВЕННЫЙ ИНТЕЛЛЕКТ КАК АЛЬТЕРНАТИВНЫЙ РЕСУРС ДЛЯ ИЗУЧЕНИЯ ИНОСТРАННОГО ЯЗЫКА ... : Digital intelligence as an alternative resource for foreign language learning ...
	Esionova , Elena. - : Southern Federal University, 2019
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16	Chatbots for Multilingual Conversations ...
	Vanjani, Mahesh; Milam Aiken; Park, Mina. - : Zenodo, 2019
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17	Chatbots for Multilingual Conversations ...
	Vanjani, Mahesh; Milam Aiken; Park, Mina. - : Zenodo, 2019
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18	PALbot: a Plug&(Almost)pLay chatbot
	Tai, André Gilberto. - 2019
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19	The Effect of Data Quantity on Dialog System Input Classification Models ; Datamängdens effekt på modeller för avsiktsklassificering i chattkonversationer
	Lipecki, Johan; Lundén, Viggo. - : KTH, Hälsoinformatik och logistik, 2018
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20	Modelação e prototipagem de ChatBots ; Modeling and prototyping ChatBots
	Pereira, Carlos António Senra. - 2018
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