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1
Children's Whining in Family Interaction
In: Research on Language and Social Interaction 51 (2018) 1, 52-66
IDS Bibliografie zur Gesprächsforschung
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2
Producing and managing restricted activities : avoidance and withholding in institutional interaction
Chevalier, Fabienne H. G. (Herausgeber); Matthews, Ben; Zanini, Claudia. - Amsterdam : Benjamins, 2015
BLLDB
UB Frankfurt Linguistik
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3
Avoiding giving advice in telephone counselling for children and young people: Empowerment as practical action
In: Producing and managing restricted activities (2015), 83-114
IDS Bibliografie zur Gesprächsforschung
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4
Intervening With Conversation Analysis in Telephone Helpline Services: Strategies to Improve Effectiveness
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 47 (2014) 3, 239-254
OLC Linguistik
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5
Intervening with conversation analysis in telephone helpline services: Strategies to improve effectiveness
In: Research on Language and Social Interaction 47 (2014) 3, 239-254
IDS Bibliografie zur Gesprächsforschung
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6
Mobilising recipiency: Child participation and ‘rights to speak’ in multi-party family interaction
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 50 (2013) 1, 37-51
OLC Linguistik
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7
Mobilising recipiency: Child participation and 'rights to speak' in multi-party family interaction
In: Journal of Pragmatics (JoP) 50 (2013) 1, 37-51
IDS Bibliografie zur Gesprächsforschung
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8
Extending client-centered support: counselors' proposals to shift from e-mail to telephone counseling
In: Text & talk. - Berlin [u.a.] : Mouton de Gruyter 32 (2012) 1, 21-37
BLLDB
OLC Linguistik
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9
Extending client-centered support. Counselors' proposals to shift from e-mail to telephone counseling
In: Text and Talk 32 (2012) 1, 21-37
IDS Bibliografie zur Gesprächsforschung
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10
Extending client-centered support: Counselors' proposals to shift from e-mail to telephone counseling
Harris, Jessica; Danby, Susan; Butler, Carly W.. - : De Gruyter Mouton, 2012
BASE
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11
Accomplishing a cross-gender identity : a case of passing in children's talk-in-interaction
In: Conversation and gender (2011)
IDS Mannheim
12
Walking out on air
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 44 (2011) 1, 44-64
BLLDB
OLC Linguistik
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13
Address terms in turn beginnings: managing disalignment and disaffiliation in telephone counseling
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 44 (2011) 4, 338-358
BLLDB
OLC Linguistik
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14
Script proposals: a device for empowering clients in counselling
In: Discourse studies. - London [u.a.] : Sage 13 (2011) 1, 3-26
BLLDB
OLC Linguistik
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15
Walking out on air
In: Research on Language and Social Interaction 44 (2011) 1, 44-64
IDS Bibliografie zur Gesprächsforschung
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16
Address terms in turn beginnings: Managing disalignment and disaffiliation in telephone counseling
In: Research on Language and Social Interaction 44 (2011) 4, 338-358
IDS Bibliografie zur Gesprächsforschung
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17
Script proposals: A device for empowering clients in counselling
In: Discourse Studies 13 (2011) 1, 3-26
IDS Bibliografie zur Gesprächsforschung
18
"My f***ing personality": swearing as slips and gaffes in live television broadcasts
In: Text and Talk 31 (2011) 5, 525-551
IDS Bibliografie zur Gesprächsforschung
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19
Accomplishing a cross-gender identity: A case of passing in children's talk-in-interaction
In: Conversation and Gender (2011), 231-249
IDS Bibliografie zur Gesprächsforschung
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20
Address terms in turn beginnings: Managing disalignment and disaffiliation in telephone counseling
Abstract: This article examines use of address terms by counselors on a telephone counseling service for children and young people. Drawing on conversation analytic findings and methods, we show how personal names are used in the management of structural and interpersonal aspects of counseling interaction. Focusing on address terms in turn beginnings—where a name is used as, or as part of, a preface—the analysis shows that address terms are used in turns that are not fitted with prior talk in terms of either the activity or affective stance of the client. We discuss two environments in which this practice is observed: in beginning turns that initiate a new action sequence and in turns that challenge the client's position. Our focus is on the use of client names in the context of producing disaligning or disaffiliative actions. In disaligned actions, counselors produced sequentially disjunctive turns that regularly involved a return to a counseling agenda. In disaffiliative actions, counselors presented a stance that did not fit with the affective stance of the client in the prior turn—for instance, in disagreeing with or complimenting the client. The article discusses how such turns invoke a counseling agenda and how name use is used in the management of rapport and trust in counseling interaction.
Keyword: 3207 Social Psychology; 3310 Linguistics and Language; 3315 Communication; Communication; Linguistics and Language; Social Psychology
URL: https://espace.library.uq.edu.au/view/UQ:261470
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