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Negative language transfer in learner English: A new dataset ...
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Parallel sentences mining with transfer learning in an unsupervised setting ...
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Source and Target Bidirectional Knowledge Distillation for End-to-end Speech Translation ...
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Detoxifying Language Models Risks Marginalizing Minority Voices ...
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Domain Adaptation for Arabic Cross-Domain and Cross-Dialect Sentiment Analysis from Contextualized Word Embedding ...
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Knowledge Enhanced Masked Language Model for Stance Detection ...
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LIVE SESSION: 15D-Oral: Phonology, Morphology and Word Segmentation ...
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How low is too low? A monolingual take on lemmatisation in Indian languages ...
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Frustratingly Easy Edit-based Linguistic Steganography with a Masked Language Model ...
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MelBERT: Metaphor Detection via Contextualized Late Interaction using Metaphorical Identification Theories ...
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A Global Past-Future Early Exit Method for Accelerating Inference of Pre-trained Language Models ...
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DirectProbe: Studying Representations without Classifiers ...
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Challenging distributional models with a conceptual network of philosophical terms ...
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Modeling the Severity of Complaints in Social Media ...
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Abstract:
Read the paper on the folowing link: https://www.aclweb.org/anthology/2021.naacl-main.180/ Abstract: The speech act of complaining is used by humans to communicate a negative mismatch between reality and expectations as a reaction to an unfavorable situation. Linguistic theory of pragmatics categorizes complaints into various severity levels based on the face-threat that the complainer is willing to undertake. This is particularly useful for understanding the intent of complainers and how humans develop suitable apology strategies. In this paper, we study the severity level of complaints for the first time in computational linguistics. To facilitate this, we enrich a publicly available data set of complaints with four severity categories and train different transformer-based networks combined with linguistic information achieving 55.7 macro F1. We also jointly model binary complaint classification and complaint severity in a multi-task setting achieving new state-of-the-art results on binary complaint ...
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Keyword:
Artificial Intelligence; Computer Science and Engineering; Intelligent System; Natural Language Processing
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URL: https://dx.doi.org/10.48448/ghjc-1t03 https://underline.io/lecture/19992-modeling-the-severity-of-complaints-in-social-media
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ERNIE-Gram: Pre-Training with Explicitly N-Gram Masked Language Modeling for Natural Language Understanding ...
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Proteno: Text Normalization with Limited Data for Fast Deployment in Text to Speech Systems ...
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CaSiNo: A Corpus of Campsite Negotiation Dialogues for Automatic Negotiation Systems ...
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multiPRover: Generating Multiple Proofs for Improved Interpretability in Rule Reasoning ...
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