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81
'Building rapport' with customers across the world: the global diffusion of a call centre speech style
In: Journal of sociolinguistics. - Oxford [u.a.] : Blackwell 15 (2011) 1, 36-64
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82
International language test taking among young learners: a Hong Kong case study
In: Language assessment quarterly. - New York, NY [u.a.] : Routledge, Taylor and Francis Group 8 (2011) 1, 73-91
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83
The use and translation of Chinese legal terminology in the property laws of mainland China and Hong Kong : problems, strategies and future development
In: Terminology. - Amsterdam [u.a.] : Benjamins 17 (2011) 2, 249-273
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84
Laughter as medical providers' resource: negotiating informed choice in prenatal genetic counseling
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 44 (2011) 1, 1-20
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85
Exploring another side of co-leadership: negotiating professional identities through face-work in disagreements
In: Language in society. - London [u.a.] : Cambridge Univ. Press 40 (2011) 2, 187-209
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86
Patrick J. Cummings, and Hans-Georg Wolf. A Dictionary of Hong Kong English, Words from the Fragrant Harbour. Hong Kong University Press. 2011. 283 pages [Rezension]
In: International journal of lexicography. - Oxford : Oxford Univ. Press 24 (2011) 4, 476-480
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87
Working smarter, not working harder: revisiting teacher feedback in the L2 writing classroom
In: Canadian modern language review. - Toronto : Ontario Modern Language Teachers Association 67 (2011) 3, 377-399
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88
A discourse-based study of three communities of practice: how members maintain a harmonious relationship while threatening each other's face via email
In: Discourse studies. - London [u.a.] : Sage 13 (2011) 3, 299-326
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89
Gestural behavior in group oral assessment: a case study of higher- and lower-scoring students
In: International journal of applied linguistics. - Oxford [u.a.] : Blackwell 21 (2011) 1, 94-120
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90
What functions do intertextuality and interdiscursivity serve in request e-mail discourse?
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 43 (2011) 10, 2534-2547
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91
Teenagers' use of MSN features, discussion topics, and online friendship development: the impact of media richness and communication control
In: Communication quarterly. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 59 (2011) 1, 82-103
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92
Impact and consequences of school-based assessment (SBA): students' and parents' views of SBA in Hong Kong
In: Language testing. - London : Sage 28 (2011) 2, 221-249
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93
Language choice and identity construction in peer interactions: insights from a multilingual university in Hong Kong
In: Journal of multilingual & multicultural development. - Colchester : Routledge 32 (2011) 1, 17-31
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94
Cultural identity and language: a proposed framework for cultural globalisation and glocalisation
In: Journal of multilingual & multicultural development. - Colchester : Routledge 32 (2011) 1, 55-69
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95
Cultural identity and language attitudes - into the second decade of postcolonial Hong Kong
In: Journal of multilingual & multicultural development. - Colchester : Routledge 32 (2011) 3, 249-264
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96
South Asian students' Chinese language learning in Hong Kong: motivations and strategies
In: Journal of multilingual & multicultural development. - Colchester : Routledge 32 (2011) 3, 285-297
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97
Rapport - how the weight it carries affects the way it is managed
In: Text & talk. - Berlin [u.a.] : Mouton de Gruyter 31 (2011) 2, 153-172
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98
Possibility of crosslingual transfer: a comparative study of Chinese (L1) and English (L2) lessons
In: The modern language journal. - Hoboken, NJ [u.a.] : Wiley-Blackwell 95 (2011), 64-80
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99
A dictionary of Hong Kong English : words from the fragrant harbor
Wolf, Hans-Georg; Cummings, Patrick Jean. - Hong Kong : Hong Kong Univ. Press, 2011
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100
Gender representation in a Hong Kong primary English textbook series: the relationship between language planning and social policy
In: Current issues in language planning. - Abingdon : Taylor & Francis 12 (2011) 1, 77-88
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