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Satisfaction can co-exist with hesitation: qualitative analysis of acceptability of telemedicine among multi-lingual patients in a safety-net healthcare system during the COVID-19 pandemic.
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In: BMC health services research, vol 22, iss 1 (2022)
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Co-creating a Theory of Change to advance COVID-19 testing and vaccine uptake in underserved communities.
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Telemedicine implementation and use in community health centers during COVID-19: Clinic personnel and patient perspectives.
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Abstract:
In March 2020, federal and state telehealth policy changes catalyzed telemedicine adoption and use in community health centers. There is a dearth of evidence on telemedicine implementation and use in these safety net settings and a lack of information reflecting the perspectives of patients with limited English proficiency. We conducted in-depth interviews with clinic personnel and patients during the pandemic in two federally qualified health centers that primarily serve Chinese and Latino immigrants. Twenty-four interviews (clinic personnel=15; patients who primarily speak a language other than English=9) were completed remotely between December 2020 and April 2021. Interview scripts included questions about their telemedicine experiences, technology, resources and needs, barriers, facilitators, language access, and continued use, with a brief socio-demographic survey. Data analyses involved a primarily deductive approach and thematic analysis of transcript content. Both FQHCs adopted telemedicine in a few weeks and transitioned primarily to video and audio-only visits within two months. Findings reveal third-party language interpretation services were challenging to integrate into telemedicine video visits. Bilingual personnel who provided language concordant care were seen as essential for efficient and high-quality patient telemedicine experiences. Audio-only visits were of particular benefit to reach patients of older age, with limited English proficiency, and with limited digital literacy. Continued use of telemedicine is contingent on reimbursement policy decisions and interventions to increase patient digital literacy and technological resources. Results highlight the importance of reimbursing audio-only visits post-pandemic and investing in efforts to improve the quality of language services in telemedicine encounters.
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Keyword:
Aging; Behavioral and Social Science; Clinical Research; COVID-19; Federally qualified health center; Health Services; Language; Networking and Information Technology R&D; Policy; Rural Health; Telehealth; Telemedicine
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URL: https://escholarship.org/uc/item/92g3q39r
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Justification of points and scenarios for the development of rural and settlement communities in Ukraine (on the example of Luhansk region) ...
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Using text analysis to assess the mental health impacts of COVID-19 on rural healthcare providers
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In: Online Journal of Rural Research & Policy (2022)
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Serving Students with Disabilities who are Culturally and Linguistically Diverse in Rural Communities: Technology Access is Essential
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In: Northwest Journal of Teacher Education (2022)
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Evaluation of Rural Landscape Resources Based on Cloud Model and Probabilistic Linguistic Term Set
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In: Land; Volume 11; Issue 1; Pages: 60 (2022)
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An Initial Qualitative Exploration of Economic, Cultural, and Language Changes in Telok Melano, Sarawak, Malaysia
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In: Sustainability; Volume 14; Issue 5; Pages: 2655 (2022)
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The Role of Internet Development in China’s Grain Production: Specific Path and Dialectical Perspective
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In: Agriculture; Volume 12; Issue 3; Pages: 377 (2022)
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Language ideologies in contexts of small-scale multilingualism : repertoires, language attitudes and use in Lower Fungom (Cameroon) ...
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Towards a taxonomy of arguments for and against street renaming: Exploring the discursive embedding of street name changes in the Leipzig cityscape
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Planning Adaptation: Accommodating Complexity in the Built Environment
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The transition of online into limited English learning-teaching in the rural area context
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In: Journal of Applied Linguistics and Literature, Vol 7, Iss 1, Pp 120-135 (2022) (2022)
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Que pensent les habitants des territoires peu denses de la mobilité ? Une exploitation textuelle des données du Grand Débat National
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In: ISSN: 1154-2721 ; EISSN: 1958-9557 ; Flux - Cahiers scientifiques internationaux Réseaux et territoires ; https://halshs.archives-ouvertes.fr/halshs-03237817 ; Flux - Cahiers scientifiques internationaux Réseaux et territoires, Metropolis / Université Paris-Est Marne la Vallée 2021, Varia, pp.54-73. ⟨10.3917/flux1.123.0054⟩ ; https://www.cairn.info/revue-flux.htm (2021)
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Bourgeois existence in the in 19th-century wine-growing Jura ; Être bourgeois dans le vignoble du Jura au XIXè siècle
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In: https://tel.archives-ouvertes.fr/tel-03609531 ; Histoire. Université de Lyon, 2021. Français. ⟨NNT : 2021LYSE2062⟩ (2021)
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Функционирование инновационно-консультационной инфраструктуры в АПК ... : The functioning of innovation and consulting infrastructure in the agro-industrial complex ...
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Сущность сельских территорий и их роль в региональной и национальной экономике ... : The essence and role of rural areas in the regional and national economy ...
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Rural “green” tourism as a driver of local economy development in the process of decentralization of power ...
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PREDICAMENT OF RURAL STUDENTS IN LEARNING OF ENGLISH AS SECOND LANGUAGE ...
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