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Predictors of Medical Students’ Views toward Research: Insights from a Cross-Cultural Study among Portuguese-Speaking Countries
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In: Healthcare; Volume 10; Issue 2; Pages: 336 (2022)
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Examining Different Factors in Web-Based Patients’ Decision-Making Process: Systematic Review on Digital Platforms for Clinical Decision Support System
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In: International Journal of Environmental Research and Public Health ; Volume 18 ; Issue 21 (2021)
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Exploring the Impact of Linguistic Signals Transmission on Patients’ Health Consultation Choice: Web Mining of Online Reviews
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In: International Journal of Environmental Research and Public Health ; Volume 18 ; Issue 19 (2021)
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Abstract:
Background: Patients face difficulties identifying appropriate physicians owing to the sizeable quantity and uneven quality of information in physician rating websites. Therefore, an increasing dependence of consumers on online platforms as a source of information for decision-making has given rise to the need for further research into the quality of information in the form of online physician reviews (OPRs). Methods: Drawing on the signaling theory, this study develops a theoretical model to examine how linguistic signals (affective signals and informative signals) in physician rating websites affect consumers’ decision making. The hypotheses are tested using 5521 physicians’ six-month data drawn from two leading health rating platforms in the U.S (i.e., Healthgrades.com and Vitals.com) during the COVID-19 pandemic. A sentic computing-based sentiment analysis framework is used to implicitly analyze patients’ opinions regarding their treatment choice. Results: The results indicate that negative sentiment, review readability, review depth, review spelling, and information helpfulness play a significant role in inducing patients’ decision-making. The influence of negative sentiment, review depth on patients’ treatment choice was indirectly mediated by information helpfulness. Conclusions: This paper is a first step toward the understanding of the linguistic characteristics of information relating to the patient experience, particularly the emerging field of online health behavior and signaling theory. It is also the first effort to our knowledge that employs sentic computing-based sentiment analysis in this context and provides implications for practice.
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Keyword:
consumer decision-making; COVID-19; online review helpfulness; physician rating websites; sentiment analysis; signaling theory
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URL: https://doi.org/10.3390/ijerph18199969
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Building Confianza: Empowering Latinos/as Through Transcultural Health Care Communication
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Blowing the Whistle on Opioid Overprescription: Insights from Patient Feedback on Physician Rating Websites
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Prostate-Specimen Antigen (PSA) Screening and Shared Decision Making Among Deaf and Hearing Male Patients.
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In: Journal of cancer education : the official journal of the American Association for Cancer Education, vol 35, iss 1 (2020)
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The Use of Technology for Communicating With Clinicians or Seeking Health Information in a Multilingual Urban Cohort: Cross-Sectional Survey.
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In: Journal of medical Internet research, vol 22, iss 4 (2020)
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The Use of Technology for Communicating With Clinicians or Seeking Health Information in a Multilingual Urban Cohort: Cross-Sectional Survey.
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In: Journal of medical Internet research, vol 22, iss 4 (2020)
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Perspectives on Colon Cancer Screening—A Physician Panel Discussion for Preclinical Medical Students
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In: Publisher (2020)
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Arztbildperspektiven und ihr Zusammenhang mit dem Kohärenzerleben und der Selbstwirksamkeitserwartung bei Medizinstudierenden ...
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"Leiden mit Geduld" - Schmerz und Geschlecht im 19. Jahrhundert: Praxistheoretische Rekonstruktionen
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In: GENDER - Zeitschrift für Geschlecht, Kultur und Gesellschaft ; 10 ; 1 ; 29-46 ; Praxeologien des Körpers: Geschlecht neu denken (2020)
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Arztbildperspektiven und ihr Zusammenhang mit dem Kohärenzerleben und der Selbstwirksamkeitserwartung bei Medizinstudierenden
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Perspectives of English, Chinese, and Spanish-Speaking Safety-Net Patients on Clinician Computer Use: Qualitative Analysis.
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In: Journal of medical Internet research, vol 21, iss 5 (2019)
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Multicultural Health Translation, Interpreting and Communication
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Standardized patients in psychiatry – the best way to learn clinical skills?
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Deaf patient-provider communication and lung cancer screening: Health Information National Trends survey in American Sign Language (HINTS-ASL).
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In: Patient education and counseling, vol 101, iss 7 (2018)
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A physician-initiated intervention to increase colorectal cancer screening in Chinese patients.
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In: Cancer, vol 124 Suppl 7, iss Suppl 7 (2018)
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A physician-initiated intervention to increase colorectal cancer screening in Chinese patients.
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Obtaining History with a Language Barrier in the Emergency Department: Perhaps not a Barrier After All
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In: PMC (2018)
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Jean-Paul Sartre und der Mann mit dem Tonband (ein psychotherapeutisches Lehrstück)
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In: Psychologie und Gesellschaftskritik ; 38 ; 1 ; 99-109 ; Psycho.Therapie.Kritik I (2018)
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