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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Page: 1 2 3 4 5...17 Hits 1 – 20 of 333 1 Satisfaction can co-exist with hesitation: qualitative analysis of acceptability of telemedicine among multi-lingual patients in a safety-net healthcare system during the COVID-19 pandemic. Nguyen, Michelle-Linh T; Garcia, Faviola; Juarez, Jennifer... In: BMC health services research, vol 22, iss 1 (2022) BASE Show details 2 Development of an Ergonomic Writing Assistive Device for Finger Pain Reduction in the Elderly Sol Kim; Ji-Yong Jung; Chang-Min Yang; Yeon-Kyun Lee; Jung-Ja Kim In: Applied Sciences; Volume 12; Issue 3; Pages: 993 (2022) BASE Show details 3 Analysis of the Effects of Lockdown on Staff and Students at Universities in Spain and Colombia Using Natural Language Processing Techniques Mario Jojoa; Begonya Garcia-Zapirain; Marino J. Gonzalez; Bernardo Perez-Villa; Elena Urizar; Sara Ponce; Maria Tobar In: International Journal of Environmental Research and Public Health; Volume 19; Issue 9; Pages: 5705 (2022) BASE Show details 4 Individual Perception of Telehealth: Validation of a German Translation of the Telemedicine Perception Questionnaire and a Derived Short Version Patrick Altmann; Dominik Ivkic; Markus Ponleitner; Fritz Leutmezer; Ulrike Willinger; Michaela Schmoeger; Thomas Berger; Gabriel Bsteh; Henriette Löffler-Stastka In: International Journal of Environmental Research and Public Health; Volume 19; Issue 2; Pages: 902 (2022) BASE Show details 5 Application of Modern Digital Systems and Approaches to Business Process Management Marija Zahar Djordjevic; Aleksandar Djordjevic; Elena Klochkova; Milan Misic In: Sustainability; Volume 14; Issue 3; Pages: 1697 (2022) BASE Show details 6 Marital Satisfaction, Family Functioning, and Children’s Mental Health—The Effect of Parental Co-Viewing Xianxian Du; Mengjiao Liang; Weiqi Mu; Fugui Li; Siying Li; Xue Li; Jie Xu; Kexin Wang; Mingjie Zhou In: Children; Volume 9; Issue 2; Pages: 216 (2022) BASE Show details 7 The third wave of the IAB-BAMF-SOEP Survey of Refugees: Refugees are improving their German language skills and continue to feel welcome in Germany Paiva Lareiro, Patricia de; Rother, Nina; Siegert, Manuel In: 1-2020 ; BAMF-Brief Analysis ; 18 (2022) BASE Show details 8 A study of the Illinois ESL etextbook from the perspective of students and instructors Hewage, Nalaka Saman. - 2022 BASE Show details 9 Satisfacción de los estudiantes con la docencia online en tiempos de COVID-19 Sáiz Manzanares, María Consuelo; Casanova, Juan; Almeida, Leandro S.... In: Comunicar: Revista científica iberoamericana de comunicación y educación, ISSN 1134-3478, Nº 70, 2022 (Ejemplar dedicado a: Nuevos retos del profesorado ante la enseñanza digital), pags. 35-45 (2022) BASE Show details 10 Reducing Academic Burnout Through Social Support and Life Satisfaction: Evidence from Pakistan ... Zafar Saleem, Muhammad Fayaz. - : Zenodo, 2021 BASE Show details 11 Reducing Academic Burnout Through Social Support and Life Satisfaction: Evidence from Pakistan ... Zafar Saleem, Muhammad Fayaz. - : Zenodo, 2021 BASE Show details 12 Affective analysis of customer service calls Cabarrão, V.; Julião, M.; Solera-Ureña, R.. - : ExLing Society, 2021 BASE Show details 13 ЗНАЧЕНИЕ СЛОВА «РАДОСТЬ» В ПАСХАЛЬНЫХ ПОСЛАНИЯХ СВЯТЕЙШЕГО ПАТРИАРХА КИРИЛЛА ... : THE MEANING OF THE WORD “JOY” IN THE EASTER EPICTLES OF HIS HOLINESS PATRIARCH KIRILL ... Н.В. Кузнецова. - : Мир науки, культуры, образования, 2021 BASE Show details 14 Does Basic Psychological Need Satisfaction Matter to College Students’ Sustained Volunteering? A Mixed-Methods Study Shuang Zheng; Meilin Yao; Lifan Zhang; Jing Li; Huilin Xing In: International Journal of Environmental Research and Public Health; Volume 18; Issue 24; Pages: 13229 (2021) BASE Show details 15 Reasons for Utilizing Telemedicine during and after the COVID-19 Pandemic: An Internet-Based International Study Arriel Benis; Maxim Banker; David Pinkasovich... In: Journal of Clinical Medicine ; Volume 10 ; Issue 23 (2021) BASE Show details 16 The opinion of Slovene (mother tongue) teachers on distance learning in primary schools ; Mnenje učiteljev slovenščine (mater inščine) o poučevanju na daljavo v osnovni šoli Petek, Tomaz In: CEPS Journal 11 (2021) Special Issue, S. 383-406 (2021) BASE Show details 17 Twitter Analysis to Predict the Satisfaction of Saudi Telecommunication Companies’ Customers ALMUQREN, LATIFAH. - 2021 Abstract: The flexibility in mobile communications allows customers to quickly switch from one service provider to another, making customer churn one of the most critical challenges for the data and voice telecommunication service industry. In 2019, the percentage of post-paid telecommunication customers in Saudi Arabia decreased; this represents a great deal of customer dissatisfaction and subsequent corporate fiscal losses. Many studies correlate customer satisfaction with customer churn. The Telecom companies have depended on historical customer data to measure customer churn. However, historical data does not reveal current customer satisfaction or future likeliness to switch between telecom companies. Current methods of analysing churn rates are inadequate and faced some issues, particularly in the Saudi market. This research was conducted to realize the relationship between customer satisfaction and customer churn and how to use social media mining to measure customer satisfaction and predict customer churn. This research conducted a systematic review to address the churn prediction models problems and their relation to Arabic Sentiment Analysis. The findings show that the current churn models lack integrating structural data frameworks with real-time analytics to target customers in real-time. In addition, the findings show that the specific issues in the existing churn prediction models in Saudi Arabia relate to the Arabic language itself, its complexity, and lack of resources. As a result, I have constructed the first gold standard corpus of Saudi tweets related to telecom companies, comprising 20,000 manually annotated tweets. It has been generated as a dialect sentiment lexicon extracted from a larger Twitter dataset collected by me to capture text characteristics in social media. I developed a new ASA prediction model for telecommunication that fills the detected gaps in the ASA literature and fits the telecommunication field. The proposed model proved its effectiveness for Arabic sentiment analysis and churn prediction. This is the first work using Twitter mining to predict potential customer loss (churn) in Saudi telecom companies, which has not been attempted before. Different fields, such as education, have different features, making applying the proposed model is interesting because it based on text-mining. Keyword: Customer Churn; Customer Satisfaction; Sentiment Analysis URL: http://etheses.dur.ac.uk/13832/1/Twitter_Analysis_to_Predict_the_Satisfaction_of_Saudi_Telecommunication_Companies%E2%80%99_Customers.pdf http://etheses.dur.ac.uk/13832/ BASE Hide details 18 Factors influencing adult learners’ satisfaction and retention Monk, Wendy Mae. - : Toi Ohomai, 2021 BASE Show details 19 Factors influencing adult learners’ satisfaction and retention Monk, Wendy Mae. - 2021 BASE Show details 20 Factors influencing adult learners’ satisfaction and retention Monk, Wendy Mae. - : Toi Ohomai, 2021 BASE Show details Page: 1 2 3 4 5...17

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