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Getting Down to Business ; Getting Down to Business: Intercultural Communication and the Utilitarian Discourse System in an Urban Tourist Destination in France
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In: Language and intercultural communication in tourism : critical perspectives ; https://hal.archives-ouvertes.fr/hal-03543370 ; Bal Krishna Sharma; Shuang Gao. Language and intercultural communication in tourism : critical perspectives, Routledge, pp.159-178, 2022, Routledge studies in Language and Intercultural Communication, 978-1-032-11994-6 ; https://www.taylorfrancis.com/chapters/edit/10.4324/9781003088028-11/getting-business-adam-wilson?context=ubx&refId=2560961c-c997-4050-9a81-68d0e77c361b (2022)
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Abstract:
International audience ; Tourism is, in many ways, an exercise in intercultural communication par excellence. It involves social actors from diverse backgrounds coming together in a context in which culture is sought, mobilised, sold, consumed, and, ultimately, produced, in turn producing potentially far-reaching effects. This chapter explores the contextualised communicative practices of social actors involved in “doing” tourism in Marseille, an emerging urban tourist destination in France. Drawing upon data from ethnographic fieldwork undertaken in Marseille’s Tourist Office, it highlights how individuals seem to actively make culture “irrelevant” in face-to-face interactions in this context in an attempt to undertake the practical, logistical and commercial aspects of tourism as efficiently as possible. It then shows how this can be linked to the communication norms of Scollon et al.’s (2012, Intercultural Communication: A Discourse Approach. Oxford: John Wiley & Sons) “Utilitarian discourse system” and how this, in turn, allows these communication practices to be linked with the wider ideological dynamics and social organisation of global capitalism, of which tourism is a manifestation. Finally, the chapter explores how this sociolinguistic configuration results in some actors – and especially certain parts of Marseille’s local population – being excluded from participation and thus being denied access to tourism, global capitalism, and their associated benefits.
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Keyword:
[SHS.ANTHRO-SE]Humanities and Social Sciences/Social Anthropology and ethnology; [SHS.LANGUE]Humanities and Social Sciences/Linguistics; discourse system; intercultural communication; Marseille; sociolinguistics; tourism
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URL: https://hal.archives-ouvertes.fr/hal-03543370
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The Relevance of Intangible Cultural Heritage and Traditional Languages for the Tourism Experience: The Case of Ladin in South Tyrol
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In: Sustainability; Volume 14; Issue 5; Pages: 2729 (2022)
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Linguistic Landscapes in the Stockholm Archipelago—Producing and Reflecting a Sense of Place
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In: Languages; Volume 7; Issue 1; Pages: 37 (2022)
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Code preference in OLL of accommodation in Palma
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Bruyèl-Olmedo, Antonio. - : Escuela Universitaria de Turismo 'Felipe Moreno' (appointed to Universitat de les Illes Balears), 2022
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SEMANTIC AND STRUCTURAL ANALYSIS OF THE TOURISTIC TERMS IN THE ENGLISH AND UZBEK LANGUAGES ...
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SEMANTIC AND STRUCTURAL ANALYSIS OF THE TOURISTIC TERMS IN THE ENGLISH AND UZBEK LANGUAGES ...
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Cocinando lo auténtico: La comida como patrimonio cultural en la producción discursiva puertorriqueña, siglos XIX-XXI
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A Cross-Linguistic Study of Metaphor Variation in Promotional Discourse of the Tourist Sector in Spanish, English and German: Implications for Translation
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A bilingual systematic review of South Korean medical tourism: a need to rethink policy and priorities for public health?
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In: BMC public health, vol 21, iss 1 (2021)
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