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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 9 of 9 1 Assessing communication behaviours of hospital pharmacists: how well do the perspectives of pharmacists, patients, and an independent observer align? Chevalier, Bernadette A. M.; Watson, Bernadette M.; Barras, Michael A.. - : Sage Publications, 2020 BASE Show details 2 Understanding the health communication process: advancing the research agenda to improve health care interactions and patient care Baker, Susan C.; Watson, Bernadette M.. - : Sage Publications, 2015 BASE Show details 3 Impact of Identity on Support for New Roles in Health Care: A Language Inquiry of Doctors’ Commentary Setchell, Jenny; Leach, Lori E.; Watson, Bernadette M.. - : Sage Publications, 2015 BASE Show details 4 An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach Watson, Bernadette M.; Manias, Elizabeth; Geddes, Fiona; Della, Philip; Jones, Dorothy. - : SAGE Publications, 2015 Abstract: Clinical handover is a key communication event in patient care and a major contributing factor in adverse events in hospitals. Current research on handover emphasizes communication skills training. We investigate the intergroup context and systemic factors of the hospital environment that also affect handover. We explore the responses of 707 health professionals about handover practice. We invoke Coupland and colleagues’ integrative model of “miscommunication” to interpret these. Results support the model. Responses reflect a lack of communication competency, intergroup group relations, and the hidden ideology of the health care system. Health professionals in hospitals are often unaware of the socio-structural element in health care and so cannot bring about cultural change. We suggest that clinicians work with communication and interdisciplinary scholars to bring about system improvement. Keyword: 1203 Language and Linguistics; 3207 Social Psychology; 3304 Education; 3310 Linguistics and Language; 3312 Sociology and Political Science; 3314 Anthropology; Clinical handover; Intergroup health communication; Miscommunication; Skills training URL: https://espace.library.uq.edu.au/view/UQ:373523 BASE Hide details 5 How Patients Perceive Their Doctors’ Communication: Implications for Patient Willingness to Communicate Baker, Susan C.; Watson, Bernadette M.. - : Sage Publications, 2015 BASE Show details 6 Communication between hospital doctors: underaccommodation and interpretability Hewett, David G.; Watson, Bernadette M.; Gallois, Cindy. - : Pergamon Press, 2015 BASE Show details 7 Communication in open disclosure conversations about adverse events in hospitals Watson, Bernadette M.; Angus, Daniel; Gore, Lyndsey. - : Elsevier, 2014 BASE Show details 8 Developments in health communication in the 21st Century Jones, Liz; Watson, Bernadette M.. - : Sage, 2012 BASE Show details 9 Epilogue: trends and forecasts in language and social psychology scholarship Pitts, Margaret J.; Watson, Bernadette M.. - : Sage, 2012 BASE Show details

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