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1
Politeness strategies in question formulation in a UK telephone advisory service
In: Journal of politeness research. - Berlin [u.a.] : Mouton de Gruyter 5 (2009) 1, 73-91
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2
Politeness strategies and advice-giving in an online arthritis workshop
In: Journal of politeness research. - Berlin [u.a.] : Mouton de Gruyter 5 (2009) 1, 93-111
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3
"So, what test do you prefer?" Negotiating politic behaviour in an L2 prenatal genetic counselling setting in Hong Kong
In: Journal of politeness research. - Berlin [u.a.] : Mouton de Gruyter 5 (2009) 1, 33-51
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4
Ian Hutchby: The Discourse of Child Counselling [Rezension]
In: Journal of sociolinguistics. - Oxford [u.a.] : Blackwell 13 (2009) 3, 423-427
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5
Learning effective and engaging strategies for advice-giving human-machine dialogue
In: Natural language engineering. - Cambridge : Cambridge University Press 15 (2009) 3, 355-378
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6
An evaluation of a telephone assistive device (TAD) for people who stutter
In: International journal of speech language pathology. - Abingdon : Informa Healthcare 11 (2009) 1, 54-60
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7
Ian Hutchby: The discourse of child counselling [Rezension]
In: Discourse & society. - London [u.a.] : Sage 20 (2009) 4, 517-519
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8
The effects of confidence and advisor motives on advice utilization
In: Communication research. - Beverly Hills, Calif. : Sage Publ. 36 (2009) 6, 857-873
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9
The organization of pharmacist-patient interactions in an HIV/Aids clinic
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 41 (2009) 10, 2053-2071
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10
Miriam A. Locher: Advice online [Rezension]
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 41 (2009) 6, 1277-1281
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11
Gaps in guidance : Interpreters working in child abuse and neglect need clear support and guidelines, says Anna Koicheva
In: The linguist. - London : Inst. 48 (2009) 5, 24-25
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12
Empowerment on warm lines: microanalytical explorations of peer encouragement
In: Text & talk. - Berlin [u.a.] : Mouton de Gruyter 29 (2009) 4, 439-458
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13
A meta-analysis of research on formal computer-mediated support groups: examining group characteristics and health outcomes
In: Human communication research. - Cary, NC : Oxford University Press 35 (2009) 3, 309-336
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14
Testing an integrated model of advice giving in supportive interactions
In: Human communication research. - Cary, NC : Oxford University Press 35 (2009) 1, 115-129
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15
Management through spiritual self-help discourse in post-socialist Slovenia
In: Discourse & communication. - Los Angeles [u.a.] : Sage 3 (2009) 2, 123-143
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16
Communimetrics : a communication theory of measurement in human service settings
Lyons, John S.. - Dordrecht [u.a.] : Springer, 2009
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17
Misunderstandings in multilingual counselling settings involving school nurses and obese/overweight pupils
In: Communication & medicine. - London : Equinox Publ. 6 (2009) 2, 153-164
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18
Les dynamiques interactionnelles de l'accompagnement en formation professionnelle initiale: le cas de l'apprentissage sur la place de travail
In: Pratiques langagières et formation professionnelle. - Neuchâtel : Centre de Linguistique Appliquée (2009), 37-58
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19
Barrierefreie Beratung
In: Rhetorik und Verständlichkeit. - Tübingen : Niemeyer (2009), 78-91
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20
"Der Kampf mit den Pfunden": zur Relevanz von Metaphern im Wissenstransfer zwischen Arzt und Patient
In: Metaphorik.de. - Hannover : Wehrhahn 16 (2009), 109-130
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