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Mind the gap: gap factors in intercultural business communication : a study of German-Indian semi-virtual tech/engineering teams
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Mind the gap: gap factors in intercultural business communication : a study of German-Indian semi-virtual tech/engineering teams ...
Balasubramanian, Vinita. - : Friedrich-Schiller-Universität Jena, 2021
Abstract: While the affordances of technology have facilitated virtual modes of global collaboration, cultural variances and a geographically-dispersed environment can also lead to impaired group communication in team interaction. This qualitative study draws on data gathered from four organizations to investigate the miscommunication and cognitive dissonances reported by virtual German-Indian engineering/tech communities of practice. The study argues that it is not so much the performance or doing of a communicative act that creates dissonances, but the gaps, i.e., the absence or not-doing of certain communicative actions expected in a collaborative context. The gap factors are experienced as unfulfilled reciprocal expectations, and are classified and explored against three parameters: 1) the culture of a technological community of practice, 2) the power relations between the interactants, and 3) the consequences of virtual communication. The findings indicate a complementary divergence between the two groups ...
Keyword: 200; 300; Deutsche; Fachsprache; Inder; Ingenieur; Interkulturelles Verstehen; Kognitive Dissonanz; Kommunikation; Kommunikationsprozesse; Kommunikationswissenschaft; Kulturkontakt; Soziale Beziehungen; Soziale Integration; Soziolinguistik
URL: https://dx.doi.org/10.22032/dbt.49081
https://www.db-thueringen.de/receive/dbt_mods_00049081
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Integrationshemmnisse geflüchteter Frauen und mögliche Handlungsansätze - eine Übersicht bisheriger Erkenntnisse
Goßner, Laura; Kosyakova, Yuliya. - : Nürnberg: Institut für Arbeitsmarkt- und Berufsforschung (IAB), 2021
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