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1
Persuasion by Way of Example: Does Including Gratuity Guidelines on Customers’ Checks Affect Tipping Behavior in Restaurants?
In: Languages, Philosophy, and Communication Studies Faculty Publications (2011)
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2
Ingratiation and Gratuity: The Effect of Complimenting Customers on Tipping Behavior in Restaurants
In: Languages, Philosophy, and Communication Studies Faculty Publications (2007)
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