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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 2 of 2 1 Customer-Employee Interaction From a Diachronic Perspective Sun, Hao In: English and Linguistics Faculty Publications (2013) BASE Show details 2 Shifting practices and emerging patterns: telephone service encounters in Shanghai Sun, Hao In: English and Linguistics Faculty Publications (2012) BASE Show details

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