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1
Producing and managing restricted activities : avoidance and withholding in institutional interaction
Chevalier, Fabienne H. G. (Herausgeber); Matthews, Ben; Zanini, Claudia. - Amsterdam : Benjamins, 2015
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UB Frankfurt Linguistik
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2
Compliments on a home birth helpline
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 45 (2012) 3, 213-244
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OLC Linguistik
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3
Moving forward with membership categorization analysis: methods for systematic analysis
In: Discourse studies. - London [u.a.] : Sage 14 (2012) 3, 277-303
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4
Laughter as medical providers' resource: negotiating informed choice in prenatal genetic counseling
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 44 (2011) 1, 1-20
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5
Address terms in turn beginnings: managing disalignment and disaffiliation in telephone counseling
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 44 (2011) 4, 338-358
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6
The online support group as a community: a micro-analysis of the interaction with a new member
In: Discourse studies. - London [u.a.] : Sage 12 (2010) 3, 357-378
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7
The interactional organization of academic talk : office hour consultations
Limberg, Holger. - Amsterdam [u.a.] : Benjamins, 2010
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UB Frankfurt Linguistik
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8
Verstehen in professionellen Handlungsfeldern
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UB Frankfurt Linguistik
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9
Ideologies and practices of multilingualism in bureaucratic and legal advice encounters
In: Sociolinguistic studies. - London : Equinox Publ. 4 (2010) 2, 297-332
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10
"So, what test do you prefer?" Negotiating politic behaviour in an L2 prenatal genetic counselling setting in Hong Kong
In: Journal of politeness research. - Berlin [u.a.] : Mouton de Gruyter 5 (2009) 1, 33-51
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11
The organization of pharmacist-patient interactions in an HIV/Aids clinic
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 41 (2009) 10, 2053-2071
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12
Troubles announcements and reasons for calling: initial actions in opening sequences in calls to a national children's helpline
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 40 (2007) 1, 63-87
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13
Merging doctor and client knowledge: on doctors' ways of dealing with clients' potentially discrepant information in genetic counseling
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 39 (2007) 2, 389-427
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14
Interactional closeness in service calls to a Montevidean carer service company
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 39 (2006) 1, 7-39
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15
"Helping you make room in your life for your needs": when organizations appropriate family roles
In: Communication monographs. - London [u.a.] : Routledge 73 (2006) 4, 474-480
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16
Intercultural communication in institutional counselling sessions
In: Beyond misunderstanding. - Amsterdam [u.a.] : Benjamins (2006), 189-215
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17
Symmetry in interaction in meetings of Alcoholics Anonymous : the management of conflict
In: Discourse & society. - London [u.a.] : Sage 16 (2005) 4, 535-560
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18
Size matters : constructing accountable bodies in NSPCC helpline interaction
In: Discourse & society. - London [u.a.] : Sage 16 (2005) 5, 625-645
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19
"You can hear a lot through the walls" : noise formulations in neighbour complaints
In: Discourse & society. - London [u.a.] : Sage 16 (2005) 5, 647-673
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20
Calling for help : language and social interaction in telephone helplines
Emmison, Michael (Hrsg.); Firth, Alan (Hrsg.); Baker, Carolyn D. (Hrsg.). - Amsterdam [u.a.] : John Benjamins, 2005
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UB Frankfurt Linguistik
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