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1
A Literature Survey of Recent Advances in Chatbots
In: Information; Volume 13; Issue 1; Pages: 41 (2022)
Abstract: Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to provide virtual assistance to customers. Chatbots utilise methods and algorithms from two Artificial Intelligence domains: Natural Language Processing and Machine Learning. However, there are many challenges and limitations in their application. In this survey we review recent advances on chatbots, where Artificial Intelligence and Natural Language processing are used. We highlight the main challenges and limitations of current work and make recommendations for future research investigation.
Keyword: chatbot; ChatScript; conversation systems; conversational agents; conversational entities; conversational modelling; conversational system; embodied conversational agents; human-computer dialogue system; social chatbots
URL: https://doi.org/10.3390/info13010041
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2
A Therapeutic Relational Agent for Reducing Problematic Substance Use (Woebot): Development and Usability Study.
In: Journal of medical Internet research, vol 23, iss 3 (2021)
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3
Text-Based Emotion Recognition in English and Polish for Therapeutic Chatbot
In: Applied Sciences ; Volume 11 ; Issue 21 (2021)
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4
Making Chatbots More Transparent and Applicable to New Demographics
Jain, Mohit. - 2020
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5
Dialogue Systems and Dialogue Management
Burgan,Deeno. - 2016
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6
ANTswers Program Files s_linguistics
In: Kane, Danielle A.(2014). ANTswers Program Files s_linguistics. UC Irvine: UCI Libraries' Chatbot Files (ANTswers). Retrieved from: http://www.escholarship.org/uc/item/7tr7s8vk (2014)
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7
A Corpus-based approach to generalising a chatbot system Bayan Abu Shawar
In: http://www.sepln.org/revistaSEPLN/revista/31/31-Pag309.pdf
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