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Communication and professional relationships in healthcare practice
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Abstract:
1.1.Introductory discussion of key concepts -- 1.2.An approach to understanding the complexity of the communication process -- 1.3.The World of Communication model -- 1.4.Applying your learning to practice situations -- 1.5.Reflection and problem solving -- 1.6.Commentary -- 1.7.Discussion: issues to consider in the application of discourse concepts -- 1.8.Summary -- 2.1.Introduction -- 2.2.Application of theory to professional discourse practice -- 2.3.Conversation analysis: a theory to give explanatory value to the organisation of discourse -- 2.4.Summary -- 3.1.Introduction -- 3.2.Interactive frames and knowledge schemas -- 3.3.Frames and footings illustrated -- 3.4.Trust -- 3.5.Summary -- 4.1.Introduction -- 4.2.Empathy: What is it and how is it conveyed? -- 4.3.Empathy in context -- 4.4.Face and facework -- 4.5.Summary -- 5.1.Introduction -- 5.2.Submissive, assertive and aggressive communication behaviours -- 5.3.Politeness: solidarity vs deference -- 5.4.Assertion and aggression through a linguistic lens -- 5.5.Persuasion -- 5.6.Convincing or coercive (persuasive or pushy)? -- 5.7.Summary -- 6.1.Introduction: impression management -- 6.2.Impression management -- 6.3.Professional discourse and interdiscursivity -- 6.4.Summary -- 7.1.Introduction -- 7.2.Discourse within the crucial site of health assessment -- 7.3.'Interviewing' and 'just talking' -- 7.4.The use of metaphor -- 7.5.Summary -- 8.1.Introduction -- 8.2.Issues arising in the delivery of news -- 8.3.Some discourse strategies used when delivering news -- 8.4.Strategies used in the delivering of bad news -- 8.5.Discourse strategies used in the structuring of news delivery -- 8.6.Summary -- 9.1.Introduction -- 9.2.Developing expertise -- 9.3.Strategies for developing coherence in the discourse -- 9.4.Comparing the discourse of the expert practitioner with that of the novice practitioner -- 9.5.Summary -- Appendix 9.1 -- 10.1.Introduction -- 10.2.Community of practice -- 10.3.Summary -- 11.1.Introduction -- 11.2.Leadership -- 11.3.Power -- 11.4.Ethical dilemmas -- 11.5.Summary -- 12.1.Introduction -- 12.2.Exploring relevance -- 12.3.Discourse and social theory -- 12.4.Developing frameworks -- 12.5.Summary. ; 202 page(s)
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Keyword:
200400 Linguistics
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URL: http://hdl.handle.net/1959.14/224927
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