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Hits 1 – 6 of 6

1
Emotional labor in webcare and beyond: A linguistic framework and case study
BASE
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2
Responding Effectively to Customer Feedback on Twitter:A Mixed Methods Study of Webcare Styles
BASE
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3
A study of dialogic expansion and contraction in spoken discourse using corpus and experimental techniques
In: Corpora. - Edinburgh : Univ. Press 11 (2016) 2, 191-225
BLLDB
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4
A model of trust-repair discourse
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 74 (2014), 52-69
OLC Linguistik
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5
A model of trust-repair discourse
In: Journal of Pragmatics 74 (2014), 52-69
IDS Bibliografie zur Gesprächsforschung
6
Assessing social responsibility: a quantitative analysis of appraisal in BP's and IKEA's social reports
In: Discourse & communication. - Los Angeles [u.a.] : Sage 6 (2012) 1, 55-81
BLLDB
OLC Linguistik
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