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Intercultural Communication Competence: A Waikato Management School Case Study

Linking Emotion to the Conflict Face‐Negotiation Theory: A U.S.–China Investigation of the Mediating Effects of Anger, Compassion, and Guilt in Interpersonal Conflict

Linking emotion to the conflict face-negotiation theory: A U.S.-China investigation of the mediating effects of anger, compassion, and guilt

Physicians’ Perspectives of Managing Tensions Around Dimensions of Effective Communication in the Emergency Department

The Intercultural Communication Experiences of Arab Muslims Studying in New Zealand: Academic and Social Perspectives

Physicians' perspectives of managing tensions around dimensions of effective communication in the emergency department

The SAGE Handbook of Conflict Communication. Integrating Theory, Research and Practice

Interpersonal conflict in organizations : explaining conflict styles via face-negotiation theory

Interpersonal Conflict in Organizations: Explaining Conflict Styles via Face-Negotiation Theory

Face Concerns in Interpersonal Conflict: A Cross-Cultural Empirical Test of the Face Negotiation Theory

Exploring the Dimensions of Organizational Assimilation: Creating and Validating a Measure

Self-Construal Types and Conflict Management Styles

Face and Facework in Conflict: A Cross-Cultural Comparison of China, Germany, Japan, and the United States - The purpose of the current study was to investigate face and facework during conflicts across four national cultures: China, Germany, Japan, and the United States. A questionnaire was administered to 768 participants in the 4 national cultures, in their respective languages, to measure 3 face concerns and 11 facework behaviors. The major findings of the current study are as follows: (a) self-construals had the strongest effects on face concerns and facework with independence positively associated with self-face and dominating facework and interdependence positively associated with other- and mutual-face and integrating and avoiding facework; (b) power distance had small, positive effects on all three face concerns and avoiding and dominating facework; (c) individualistic, small-power distance cultures had less other-face concern and avoiding facework, and more dominating facework than collectivistic, large-power distance cultures; (d) Germans had more self- and mutual-face concerns and used defending more than U.S. Americans; (e) Chinese had more self-face concern and involved a third party more than Japanese; and (f) relational closeness and status only had small effects on face concerns and facework behavior.

Face and facework in conflict : a cross-cultural comparison of China, Germany, Japan, and the United States

Investigating the role of communication in culturally diverse work groups : a review and synthesis

A Typology of Facework Behaviors in Conflicts with Best Friends and Relative Strangers