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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Page: 1 2 Hits 1 – 20 of 24 1 Multilingual Email Zoning - Segmenting Multilingual Email Text Into Zones Jardim, João Bruno Morais de Sousa. - 2021 BASE Show details 2 Humour in supplier-customer interactions: The views of Australian tourism operators Pabel, Anja; Pearce, Philip L In: Pabel, A, Pearce, PL, (2019). Humour in supplier-customer interactions: The views of Australian tourism operators. The European Journal of Humour Research, Vol. 7, No. 3, p. 84-100 http://dx.doi.org/10.7592/EJHR2019.7.3.pearce1 (2019) BASE Show details 3 Read This, Please? The Role of Politeness in Customer Service Engagement on Social Media Hu, Yuheng; Tafti, Ali; Gal, David. - 2019 BASE Show details 4 A comparative genre analysis of Thai and UK hotels’ responses to complaints on TripAdvisor ... Athip Thumvichit. - : Thammasat University, 2017 BASE Show details 5 La disculpa corporativa a través de Twitter en Iberia y Banco Santander ; The corporate apology via Twitter from Iberia and Banco Santander Fernández-Vallejo, Ana M.. - : Universidad de Alicante. Departamento de Filología Española, Lingüística General y Teoría de la Literatura, 2017 BASE Show details 6 СПЕЦИФИКА ОБУЧЕНИЯ ПРОФЕССИОНАЛЬНОМУ АУДИРОВАНИЮ НА РУССКОМ ЯЗЫКЕ СПЕЦИАЛИСТОВ В ОБЛАСТИ ИНОСТРАННОГО ТУРИЗМА В БОЛГАРИИ КАПИНОВА ЕЛИЗАВЕТА САМОЙЛОВНА. - : Общество с ограниченной ответственностью "Экологическая помощь", 2016 BASE Show details 7 Mediated actions and social practice s: the case of service interactions in Persian shops in Sydney Izadi, Dariush. - : Sydney, Australia : Macquarie University, 2016 BASE Show details 8 Written communication for customer satisfaction services ; Lengua escrita y atención al cliente Varela Suárez, Ana In: Journal of Linguistic Research; Vol. 18 (2015); 129-162 ; Revista de Investigación Lingüística; Vol. 18 (2015); 129-162 ; 1989-4554 ; 1139-1146 (2016) BASE Show details 9 Lengua escrita y atención al cliente ; Written communication for customer satisfaction services Varela Suárez, Ana. - 2016 BASE Show details 10 “This little money to you is very huge and important to me”: Move analysis of a Japanese students’ email negotiation with a British bank ; 日本人大学生と英国の銀行間のEメール交渉 Simon Humphries; ハンフリーズ サイモン. - : 関西大学外国語学部, 2015 BASE Show details 11 Achieving the Gold Standard: How Exceptional Customer Service Creates Family Friendly Schools Gunter, Katy; Pajerski, Pam; Sanfilippo, Natalie... In: National Youth Advocacy and Resilience Conference (2015) BASE Show details 12 Recognition, intersubjectivity and service work: labour conflicts in call centres Holtgrewe, Ursula In: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management ; 8 ; 1 ; 37-56 (2013) BASE Show details 13 Wissen in (Inter-)Aktion: eine technografische Studie Braun-Thürmann, Holger; Leube, Christin; Fichtenau, Katharina... In: 9-2003 ; TUTS - Working Papers ; 21 (2012) BASE Show details 14 Verabredungen am Gesprächsende – dargestellt am Beispiel von Gesprächen im Jobcenter Böhringer, Daniela In: Forum Qualitative Sozialforschung / Forum: Qualitative Social Research ; 12 ; 3 ; 19 (2012) BASE Show details 15 Recognition, intersubjectivity and service work: labour conflicts in call centres Holtgrewe, Ursula In: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management ; 8 ; 1 ; 37-54 (2012) BASE Show details 16 (Re)negotiating Speech Codes in an Online Language Learning Community Hart, Tabitha Blanche. - 2012 BASE Show details 17 Logistiek: Die oorsprong, konseptuele ontwikkeling en betekenis daarvan in hedendaagse gebruik Pienaar, Wessel J. In: Lexikos; Vol. 12 (2002) ; 2224-0039 (2011) BASE Show details 18 The effect of accent of service employee on customer service evaluation Rao Hill, S.; Tombs, A.. - : Emerald Group Publishing Ltd, 2011 BASE Show details 19 The effect of accent of service employee on customer service evaluation Rao Hill, Sally; Tombs, Alastair. - : Emerald Group Publishing, 2011 BASE Show details 20 Logistiek: Die oorsprong, konseptuele ontwikkeling en betekenis daarvan in hedendaagse gebruik Wessel J. Pienaar In: Lexikos, Vol 12 (2011) (2011) BASE Show details Page: 1 2

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