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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 16 of 16 1 Modelo multicritério para avaliação da eficiência de sistemas de serviço de atendimento ao consumidor ; Multicriteria model for evaluating the effectiveness of consumer service systems Silva, Katia Pereira da. - : Universidade Tecnológica Federal do Paraná, 2020. : Pato Branco, 2020. : Brasil, 2020. : Programa de Pós-Graduação em Engenharia de Produção e Sistemas, 2020. : UTFPR, 2020 BASE Show details 2 Future tense capital, labor, and technology in a service Industry Mankekar, P; Gupta, A In: HAU: Journal of Ethnographic Theory, vol 7, iss 3 (2017) BASE Show details 3 Call Center Workers in Neoliberal India: The Production of Homo Economicus Cherian, Abraham. - : eScholarship, University of California, 2015 In: Cherian, Abraham. (2015). Call Center Workers in Neoliberal India: The Production of Homo Economicus. UCLA: Anthropology 0063. Retrieved from: http://www.escholarship.org/uc/item/63g7g1c2 (2015) BASE Show details 4 Business and Service Telephone Conversations: An Investigation of British English, German, and Italian Encounters Di Yu In: Working Papers in Applied Linguistics and TESOL, Vol 14, Iss 1, Pp 35-38 (2015) (2015) BASE Show details 5 Business and Service Telephone Conversations: An Investigation of British English, German, and Italian Encounters Yu, Di. - 2014 BASE Show details 6 Business and Service Telephone Conversations: An Investigation of British English, German, and Italian Encounters ... Yu, Di. - : Columbia University, 2014 BASE Show details 7 Breaking the Myth of Indian Call Centers: A Postcolonial Analysis of Resistance Pal, Mahuya; Buzzanell, Patrice M. In: Communication Faculty Publications (2013) BASE Show details 8 Breaking the Myth of Indian Call Centers: A Postcolonial Analysis of Resistance Pal, M.; Buzzanell, P. M. In: Communication Faculty Publications (2013) BASE Show details 9 A Case study of cross cultural communication issues for Filipino call centre staff and their Australian customers Owens, Alison. In: Owens, A 2008, 'A Case Study of Cross Cultural Communication Issues for Filipino Call Centre Staff and their Australian Customers' paper presented at the IEEE Professional Communication Society Conference 2008: Opening the Information Economy, Montreal, July 14- 16. (2008) BASE Show details 10 Is Courtesy Enough?Solidarity in Call Center Interactions Rogers, Priscilla S.. - 2008 BASE Show details 11 Analysis and detection of emotions in real-life spontaneous speech ; Analyse et détection des émotions verbales dans les interactions orales Vidrascu, Laurence. - : HAL CCSD, 2007 In: https://tel.archives-ouvertes.fr/tel-00624085 ; Informatique [cs]. Université Paris Sud - Paris XI, 2007. Français (2007) BASE Show details 12 Imaginaries of transnationalism : media and cultures of consumption in El Salvador Rivas, Cecilia Maribel. - : eScholarship, University of California, 2007 BASE Show details 13 Imaginaries of transnationalism : media and cultures of consumption in El Salvador Rivas, Cecilia Maribel. - : eScholarship, University of California, 2007 In: Rivas, Cecilia Maribel. (2007). Imaginaries of transnationalism : media and cultures of consumption in El Salvador. UC San Diego: Retrieved from: http://www.escholarship.org/uc/item/3cm8w99w (2007) BASE Show details 14 Writing under the gun : a multimodal analysis of technical trouble tickets as an itext genre ; Signature page title: Working under the gun Marlow, David W. In: Virtual Press (2004) BASE Show details 15 Dialogue Management for an Automated Multilingual Call Center Hardy, Hilda; Strzalkowski, Tomek; Wu, Min In: DTIC (2003) BASE Show details 16 Les téléports en Europe : état actuel et perspectives offertes par les « call centers » : PERSEE, 1997 BASE Show details

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