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1
Collaborative problem description in help desk calls
In: Calling for help. - Amsterdam [u.a.] : John Benjamins (2005), 63-89
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2
Collaborative problem description in help desk calls
In: Calling for help: Language and social interaction in telephone helplines (2005), 63-89
IDS Bibliografie zur Gesprächsforschung
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3
Analyzing race talk : multidisciplinary perspectives on the research interview
Sarangi, Srikant (Mitarb.); Zemel, Alan (Mitarb.); Ensink, Titus (Mitarb.). - Cambridge [u.a.] : Cambridge Univ. Press, 2003
BLLDB
UB Frankfurt Linguistik
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4
Gender differences in telephone conversations
In: Studies in language and social interaction: In honor of Robert Hopper (2003), 275-287
IDS Bibliografie zur Gesprächsforschung
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5
Analyzing race talk. Multidisciplinary perspectives on the research interview.
Berg, Harry van der (Hrsg.); Wetherell, Margaret (Hrsg.); Houtkoop-Steenstra, Hanneke (Hrsg.). - Cambridge, MA : Cambridge University Press, 2003
IDS Bibliografie zur Gesprächsforschung
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6
Analyzing interviews on racial issues
Berg, Harry van den (Hrsg.); Wetherell, Margaret (Hrsg.); Houtkoop-Steenstra, Hanneke (Hrsg.). - Cambridge : Cambridge University Press, 2003
IDS Bibliografie zur Gesprächsforschung
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7
Gender differences in telephone conversations
In: Studies in language and social interaction. - Mahwah, NJ [u.a.] : Erlbaum (2003), 275-276
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8
Tussenstand : 25 jaar Tijdschrift voor Taalbeheersing
Schellens, Peter Jan (Hrsg.); Schilperoord, Joost (Mitarb.); Hoven, Paul van den (Hrsg.). - Assen : Koninklijke Van Gorcum, 2002
BLLDB
UB Frankfurt Linguistik
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9
Standardization and tacit knowledge. Interaction and practice in the survey interview
Maynard, Douglas W. (Hrsg.); Houtkoop-Steenstra, Hanneke (Hrsg.); Schaeffer, Nora Cate (Hrsg.). - New York : John Wiley, 2002
IDS Bibliografie zur Gesprächsforschung
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10
Questioning turn format and turn-taking problems in standardized interviews
In: Standardization and tacit knowledge. Interaction and practice in the survey interview (2002), 243-261
IDS Bibliografie zur Gesprächsforschung
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11
Mondelinge interactie
Houtkoop-Steenstra, Hanneke (Hrsg.); Jansen, Carel (Hrsg.); Berenst, Jan (Mitarb.)...
In: Tijdschrift voor taalbeheersing. - Assen : van Gorcum 23 (2001) 3, 175-270
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12
"Brilliant. Next Question.": High-Grade Assessment Sequences in the Completion of Interactional Units
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 33 (2000) 3, 235-262
OLC Linguistik
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13
"Brilliant. Next question..." : high-grade assessment sequences in the completion of interactional units
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 33 (2000) 3, 235-262
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14
Effects of Introductions in Large-Scale Telephone Survey Interviews
In: Sociological Methods and Research 28 (2000) 3, 281-300
IDS Bibliografie zur Gesprächsforschung
15
Interaction and the standardized interview. The living questionnaire
Houtkoop-Steenstra, Hanneke. - Cambridge, MA : Cambridge University Press, 2000
IDS Bibliografie zur Gesprächsforschung
16
"Brilliant. Next question...": High-grade assessment sequences in the completion of interactional units
In: Research on Language and Social Interaction 33 (2000) 3, 235-262
IDS Bibliografie zur Gesprächsforschung
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17
Tussen tekst en interactie in het gestandaardiseerde interview
In: Gramma, TTT. - Nijmegen : Univ. Press 6 (1997) 2-3, 107-128
OLC Linguistik
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18
Creating happy people by asking yes-no questions
In: Research on language and social interaction. - Philadelphia, Pa. : Routledge, Taylor & Francis Group 30 (1997) 4, 285-313
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19
Being friendly in survey interviews
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 28 (1997) 5, 591-623
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20
Being friendly in survey interviews
In: Journal of Pragmatics (JoP) 28 (1997) 5, 591-623
IDS Bibliografie zur Gesprächsforschung

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