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1
Validation of the Health Care Communication Questionnaire (HCCQ) to measure outpatients' experience of communication with hospital staff
In: Patient Education and Counseling 71 (2008) 1, 57-64
IDS Bibliografie zur Gesprächsforschung
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2
Five years of EACH
In: Patient Education and Counseling (2006) 62, 379-384
IDS Bibliografie zur Gesprächsforschung
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3
The unexpected in primary care: A multicenter study on the emergence of unvoiced patient agenda
In: Annals of Internal Medicine 2 (2004) 6, 534-540
IDS Bibliografie zur Gesprächsforschung
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