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Hits 1 – 10 of 10

1
Giving offense and making amends. How hotel management attempts to manage rapport with dissatisfied customers
In: Journal of Pragmatics (JoP) 109 (2017), 1-11
IDS Bibliografie zur Gesprächsforschung
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2
Managing rapport through evaluation in grounder – A qualitative study
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 61 (2014), 63-77
OLC Linguistik
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3
Managing rapport through evaluation in grounder - A qualitative study
In: Journal of Pragmatics 61 (2014), 63-77
IDS Bibliografie zur Gesprächsforschung
4
Strategic use of nouns and pronouns in public discourse: the case of the fine-tuning of the medium of instruction policy in Hong Kong
In: Pragmatics. - Amsterdam : John Benjamins Publishing Company 23 (2013) 1, 51-67
BLLDB
OLC Linguistik
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5
The shifting of health responsibility from government to people in Hong Kong
In: Journal of applied linguistics and professional practice. - London : Equinox 8 (2013) 1, 49-70
OLC Linguistik
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6
A discourse-based study of three communities of practice: how members maintain a harmonious relationship while threatening each other's face via email
In: Discourse studies. - London [u.a.] : Sage 13 (2011) 3, 299-326
BLLDB
OLC Linguistik
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7
What functions do intertextuality and interdiscursivity serve in request e-mail discourse?
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 43 (2011) 10, 2534-2547
BLLDB
OLC Linguistik
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8
Rapport - how the weight it carries affects the way it is managed
In: Text & talk. - Berlin [u.a.] : Mouton de Gruyter 31 (2011) 2, 153-172
BLLDB
OLC Linguistik
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9
Constructing identities through request e-mail discourse
In: Journal of pragmatics. - Amsterdam [u.a.] : Elsevier 42 (2010) 8, 2253-2261
BLLDB
OLC Linguistik
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10
The Generic Structure and Discourse Strategies Employed in Downward Request E-mails
Ho, Victor. - : Asian EFL Journal Press, 2009
BASE
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