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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 5 of 5 1 A qualitative study of National Health Service (NHS) complaint-responses McCreaddie, May; Benwell, Bethan; Gritti, Alice In: BMC Health Serv Res (2021) BASE Show details 2 Managing patients’ expectations in telephone complaints Benwell, Bethan; McCreaddie, May. - : John Benjamins, 2017. : Amsterdam/New York, 2017 BASE Show details 3 Keeping "Small Talk" small in health-care encounters: Negotiating the boundaries between on- and off-task talk Benwell, Bethan M.; McCreaddie, May In: Research on Language and Social Interaction 49 (2016) 3, 258-271 IDS Bibliografie zur Gesprächsforschung Show details 4 Evolving grounded theory methodology : towards a discursive approach. McCreaddie, May; Payne, Sheila. - 2010 BASE Show details 5 Evolving Grounded Theory Methodology: Towards a discursive approach McCreaddie, May; Payne, Sheila. - : Elsevier, 2010 BASE Show details

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