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All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year AND OR AND NOT All fields Title Creator / Publisher Keyword Year Sort by creator [A → Z]' creator [Z → A]' publishing year ↑ (asc)' publishing year ↓ (desc)' title [A → Z]' title [Z → A]' Simple Search Hits 1 – 1 of 1 1 Abordagem integrada do SERVQUAL, QFD e Lógica Fuzzy na determinação da importância dos processos no ciclo BPM: estudo de caso em uma biblioteca universitária Oliveira, Leonardo Medeiros Vaz de. - : Brasil, 2018. : UFRN, 2018. : PROGRAMA DE PÓS-GRADUAÇÃO EM ENGENHARIA DE PRODUÇÃO, 2018 BASE Show details

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