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Responsive and Responsible: Customizing Management Responses to Online Traveler Reviews ...
Xiaowei Zhang; Yang, Yang; Shuchen Qiao. - : SAGE Journals, 2020
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Responsive and Responsible: Customizing Management Responses to Online Traveler Reviews ...
Xiaowei Zhang; Yang, Yang; Shuchen Qiao. - : SAGE Journals, 2020
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