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1
End-to-End Speech Emotion Recognition: Challenges of Real-Life Emergency Call Centers Data Recordings
In: ISBN: 978-1-6654-0019-0 ; 2021 9th International Conference on Affective Computing and Intelligent Interaction (ACII) ; https://hal.archives-ouvertes.fr/hal-03405970 ; 2021 9th International Conference on Affective Computing and Intelligent Interaction (ACII), Sep 2021, Nara, Japan ; https://www.acii-conf.net/2021/ (2021)
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2
Affective analysis of customer service calls
Cabarrão, V.; Julião, M.; Solera-Ureña, R.. - : ExLing Society, 2021
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3
Gender Classification Based on The Non-Lexical Cues Of Emergency Calls With Recurrent Neural Networks (RNN)
In: Symmetry ; Volume 11 ; Issue 4 (2019)
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4
NLP Corpus Observatory – Looking for Constellations in Parallel Corpora to Improve Learners’ Collocational Skills
In: Schneider, Gerold; Graën, Johannes (2018). NLP Corpus Observatory – Looking for Constellations in Parallel Corpora to Improve Learners’ Collocational Skills. In: 7th Workshop on NLP for Computer Assisted Language Learning at SLTC 2018 (NLP4CALL 2018), Stockholm, 7 November 2018 - 7 November 2018, 69-78. (2018)
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5
Recognition, intersubjectivity and service work: labour conflicts in call centres
In: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management ; 8 ; 1 ; 37-56 (2013)
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6
Using Video for a Sequential and Multimodal Analysis of Social Interaction: Videotaping Institutional Telephone Calls
In: Forum Qualitative Sozialforschung / Forum: Qualitative Social Research ; 9 ; 3 ; 35 (2012)
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7
Recognition, intersubjectivity and service work: labour conflicts in call centres
In: Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management ; 8 ; 1 ; 37-54 (2012)
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8
CallSurf - Automatic transcription, indexing and structuration of call center conversational speech for knowledge extraction and query by content
In: Proceedings of the Sixth International Conference on Language Resources and Evaluation (LREC'08) ; Sixth International Conference on Language Resources and Evaluation (LREC'08) ; https://hal.archives-ouvertes.fr/hal-00716016 ; Sixth International Conference on Language Resources and Evaluation (LREC'08), May 2008, Marrakech, Morocco. pp.2623-2628 (2008)
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9
WORKING PAPER Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors
In: http://www.feb.ugent.be/fac/research/WP/Papers/wp_07_481.pdf (2007)
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10
Estimation of vocal cord biomechanical parameters by non-linear inverse filtering of voice
In: http://www.eurasip.org/Proceedings/Ext/NOLISP05/papers/N9.pdf (2005)
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11
Applications in pharmacokinetic modeling
Arnold, Esther. - : uga, 2003
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12
Estimation of vocal cord biomechanical parameters by
In: http://isca-speech.org/archive_open/archive_papers/nolisp05/nol5_174.pdf
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13
LEARNING GOALS
In: http://psych.rutgers.edu/component/docman/doc_download/910-388-01-hudson-s14/
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